خلاصہ

I am a young IT professional, aspiring to start my professional career with an esteemed IT/ Telco to apply my knowledge, learn new skills, develop and groom myself under the guidance and leadership of my seniors. I keep myself aware on some of the recent technologies in the market. I like to travel and meet new peoples, experience new cultures. I have the ability to take assignments as a challenge and deliver on time. I am a team player. I am willing to relocate if required.


تجربہ

کمپنی کا لوگو
System Support Engineer
Express News
دسمبر ۲۰۲۰ - موجودہ | Lahore, Pakistan


Create domain and mail accounts.
Research and identify solutions to software and hardware issues.
Configuring PIP's and BloomBerg's of commercials.
Diagnose and troubleshoot technical issues, including account setup and network configuration.
Ask users targeted questions to quickly understand the root of the problem.
Track computer system issues through to resolution, within agreed time limits.
Talk clients through a series of actions, either via phone, email or chat, until they’ve reached to solution.
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
Provide prompt and accurate feedback to users.

کمپنی کا لوگو
Lab Assistant
Superior University Lahore
جون ۲۰۱۹ - اگست ۲۰۲۰ | Lahore, Pakistan

I worked as a Lab assistant of a University project.

تعلیم

Superior University Lahore
ماسٹرز, MSc, ‎
Information Technology
CGPA 2.6/4
2020

پیشہ ورانہ مہارتیں

متوسط Adobe Photoshop 
متوسط Android Studio
متوسط Aseptic Technique Knowledge
متوسط Concept Planning
متوسط Customer Acquisition Skills
متوسط Customer Contact Skills
متوسط Edius6.0
ابتدائی Email List Management
متوسط HTML & CSS
ماہر Listening to Customers
متوسط LiveU
متوسط Microsoft Excel
متوسط Microsoft Visual Studio
متوسط My SQL
متوسط Netmetring
متوسط Octopus
متوسط Process Operations Handling
متوسط Tbricklaying
ماہر Transaction Record Management
متوسط Vizrt
متوسط Windows Server 2012 R2
متوسط Windows Server 2016

زبانیں

متوسط انگریزی
متوسط پنجابی
متوسط اردو

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