To acquire a career oriented and challenging position in a progressive organization where I can grow by utilizing my professional skills and knowledge for the prosperity of organization.
Overall, the environment was perfect according to the work conditions. Gained knowledge once again as a CSR. Here my role was to:
Resolving customer queries regarding parcel
Calling back to the customers
Worked on customer satisfaction
Informing customer about his queries via email
Worked as a team member
Getting feedback from customers about service
The company itself was good in production and by the fame of their productivity. I learned about office working skills and some technical knowledge practically by doing so. The main role was:
Customer Handling via phone calls and Emails
Quotations preparation
Calling and answering phone calls
Scanning and Printing of documents
Inventory checking and purchasing
Learned how to handle and manage the outlet. Over all experience was good and performed below roles:
Cash Collection
Walk-in customers handling
Guiding customers in rush hours
Checking inventory through checklist
Customer Order preparation before given time
Every day was a challenging day. I did my best as much as i can. who ever is acknowledged about trg/ibex may have an idea about that. The environment was much better, friendly and professional, because you are being polished there with your skills you have. it was also really a fun working under pressure, because working under pressure is also good to gain expertise, skills and the position in an organisation. i would definitely go for ibex if there is any good opportunity for me in coming future with the more and much better package.
This was only one and a half month based project from Unilever company. It was really good to work there with via connections. I really enjoyed to work there, because the environment was really nice and friendly. I learned too much from this tenure and i am really passionate to utilise that experience in upcoming time.
It was really good experience for me and this tenure taught me a lot of things which i really apply in my life. But the very basic thing for me which i learned from there was FOCUS. Now i really focus on my goals as well :)
This was my initial step in professional life. i worked there and served the people with the best communication skills. it was really good for me to start with from United king bakers and to get overview of market at the very basic or entry level of customer relationship.