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Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen dining areas.
• Responsible for ensuring consistent high quality of food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniform and appearance standards. Estimate food and beverage costs. Work with corporate office staff for efficient provisioning and purchasing of supplies.
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
Preserve excellent levels of internal and external customer service.
Design exceptional menus, purchase goods and continuously make necessary improvements.
Identify customers needs and respond proactively to all of their concerns.
Lead F&B team by attracting, recruiting, training and appraising talented personnel.
Establish targets, KPIs, schedules, policies and procedures.
Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.
Comply with all health and safety regulations.
Report on management regarding sales results and productivity.

• To assist the manager in all aspects of administration/operation of the outlet.
• Anticipate all materials & supplies required for the outlet.
• To forecast necessary staffing and handle all inventories required for the operation of the outlet.
• Preparation of daily schedules of colleagues.
• To train colleagues for various duties.
• To ensure that consistent quality services are demonstrated by all colleagues at all times.
• To communicate with the manager on all matters concerning outlet.
• To maintain friendly manners with all guests.
• Before time planning/organization of requirements of events.

• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.
• Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen dining areas.
• Responsible for ensuring consistent high quality of food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniform and appearance standards. Estimate food and beverage costs. Work with corporate office staff for efficient provisioning and purchasing of supplies.
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

• Seating and greeting guests, taking customer’s order according to menu and if necessary respond to customer any queries about the menu content and also update / upgrade customer orders on MICROS System.
• Serve customers request either at restaurant or room service with high standards to ensure high level of customer satisfaction.
• Doing setup of breakfast, lunch and dinner as well as cleaning tables afterward to maintain service area clean and tidy and well prepared.
• Assist with cleaning, polishing, storage and distribution of restaurant equipment.
• Maintain the brand standards throughout the restaurant.