Accomplished and dedicated HR professional currently serving as People & Culture Officer at Islamic Relief Pakistan, leading the HR operations for the Sindh Region from the Area Office Karachi. With over a decade of progressive experience in the humanitarian and development sectors, I specialize in end-to-end HR management, including recruitment, onboarding, employee relations, performance management, payroll management, policy implementation, and compliance with labor laws.
In my current role, I am responsible for executing strategic and operational HR functions for over 100 staff members across multiple field offices. I ensure timely and efficient recruitment processes, structured interviews, reference checks, onboarding, and contract management. I oversee payroll inputs, manage employee files, support capacity-building initiatives, and maintain HR systems such as HRMIS and LMS. I also collaborate with internal and external stakeholders, including finance teams, EOBI, auditors, and cross-functional units to ensure alignment with organizational goals and standards.
My approach is employee-centric and compliance-driven, focused on fostering a positive workplace culture, improving performance outcomes, and ensuring accountability. I actively contribute to staff engagement through forums, feedback mechanisms, and team-building initiatives, and provide advisory support to line managers on complex HR matters.
Certifications & Professional Development:
Certified Human Resource Professional (CHRP) – PIPD
Strategic Human Resource Management
Gender-Based Violence Training
ERP & HRMIS Systems Proficiency
HR Member – Human Resource Certification Institute (HRCI)
With fluency in English, Urdu, and Sindhi, and strong command over HR technologies and compliance frameworks, I remain committed to driving ethical, inclusive, and impactful HR practices in line with Islamic Relief’s core values and humanitarian mission.
In this role, I am responsible for managing the complete spectrum of People & Culture functions, ranging from talent acquisition and onboarding to performance management, employee relations, and compliance with labor laws and organizational policies.
My responsibilities include leading end-to-end recruitment processes, maintaining HRMIS and personnel files, ensuring timely payroll coordination, and supporting employee engagement and capacity-building initiatives. I actively participate in interviews, manage exit processes, and ensure compliance with safeguarding and misconduct prevention protocols, including background checks and reference verification.
Additionally, I play a key role in operational coordination, performance appraisals, staff grievance redressal, policy implementation, and internal/external audits. I collaborate closely with cross-functional teams including Finance, Supply Chain & Services, and field operations, ensuring smooth HR support and a high-performance working culture.
With a focus on process improvement, staff wellbeing, and organizational compliance, I strive to create an inclusive, transparent, and effective work environment that aligns with Islamic Relief’s core values and humanitarian mission.
I was working as Assistant People & Culture Officer in Field Office Larkana where I have gone through the recruitment & Selection of more than 100 staff members. managing the Staff member of total Head count 140's queries, documentation and Payroll submission and HRIS. Job Responsibilities
1. Recruitment & Selection: Work closely with the line Manager to ensure timely and effective recruitment of qualified candidates, adhering to P&C policies and procedures. Assist staff in processing job requests and ensure updated job descriptions. Ensure advertisement of approved positions through the recruitment portal. Conduct initial screening and logging of completed applications/CVs. Prepare for recruitment activities, including telephonic screening, scheduling interviews, conducting tests, and negotiating with recommended candidates. Participate in interviews up to Assistant Officer Level. Ensure forms filling, document collection, and inductions of new staff. Remind line managers about contract ending dates and advise on processing extensions/conclusions. Prepare and maintain all personnel and administrative correspondences, such as job offer letters, employment contracts, promotions, transfers, experience letters, etc. Onboarding of Staff fully, as orientation to HR Policies & Practices, Introduction to Staff and Email ID Generation & Addition to HRIS.
2. Record Keeping and Documentation: Ensure availability of up-to-date employee personal files with safety and confidentiality. Maintain comprehensive records for based staff in line with standard SOPs of the P&C Department. Comply with all P&C-related information and update requirements from management or AO/CO. Ensure preparation and record management of people and operations-related information. Ensure proper filing of forms and formats as per desired standards. Assist in HR audits and provide relevant data/information.
3. Payroll Management: Prepare and submission of Payroll for timely to AO/CO. Prepare documents of Payroll supporting docs. Resolve Payroll queries from AO/CO. Remind line managers about contract ending dates and advise on processing extensions/conclusions. Record keeping of EOBI contribution payments and liaison with EOBI offices.
4. Training & Development and Performance Management Support HR/line manager in training and staff development programs. Assist in assessing staff training needs and supporting training programs. Generate and analyze the monthly attendance report and report any nonconformities to the line manager. Prepare daily, weekly, monthly, and other progress reports for management. Work with the line manager on staff probations and implement timely confirmations in their appointments. Handle all documentation related to annual performance evaluation. Ensure proper recording of leaves on HRIS and compliance with time sheets.
5. Compliance & Policies Ensure contracts comply with organization policies, local laws, and donor requirements. Contribute to adherence to the organization's Employee Relations Recruitment & Selection Record keeping Payroll Managment Code of Conduct, Child Protection, PSEA, and other relevant policies. Respond to staff inquiries following established HR policies. Support compliance with organization's policies and procedures
Job Responsibilities:
Collaborating with Technical managers to understand the technical skills and qualifications required for open positions.
Implementing recruitment strategies to attract and hire skilled technical professionals.
Conducting technical interviews and assessments to evaluate candidates.
Facilitating the onboarding process for new hires, ensuring they are familiar with company policies, procedures, and security protocols.
Payroll processing along with EOBI and bonuses.
Managing compensation structures to remain competitive in the job market.
Developing and enforcing HR policies that are relevant to the IT sector, including data security and confidentiality.
Planning for future staffing needs and identifying strategies to address potential skill gaps.
Conducting regular surveys to assess employee satisfaction and identifying areas for improvement.
Organizing Events like Annual Event, Aftar Party, Eid celebration, farewells & Birthdays, and sports events to develop the organzational culture.