Having 11+ years of experience working for many prestigious companies and 3+ years in Leadership roles at:
1. Country HR Head at Miniso Lifestyle Pakistan (SMC-Pvt) Ltd. (2019-Present)
2. HR Business Partner (HRBP) at Miniso Lifestyle Pakistan (2017-2019)
Detail-focused and highly inclined Human Resources Professional with a history of implementing, managing, and optimizing multi-level HR practices as well as strategies aligned with operational and business objectives. Proven track record of reducing employee turnover and OPEX, while creating synergies through implementation of customized and innovative HR strategies.
Areas of Expertise
1. Talent Acquisition
2. Vendor Management
3. Market Intelligence
4. Building High Performance Teams
5. Training & development
6. HR Metrics
7. Employee Relations
8. Business Process Management
1.Set up the complete Pakistan subsidiary team, formulated and implemented the talent supply solutions based on Talent mapping and business objectives
2.Responsible for the talent development, cultural transformation, staff training, and establishment of qualification standards for each job level
3.Developed and aligned recruitment channels to support and achieve the strategic business targets defined by the company
4.Designed and implemented internal and external employer branding activities for Miniso Pakistan
5.Designed and rolled-out Management Trainee programs for graduates to become talent seeds for Miniso
6.Constructed the policies & procedures for the overall subsidiary together with the management for ensuring a standardized approach with legal compliance
7.Used Metrics and ratios for ROI, HR Efficiency, Cost/Revenue analysis to monitor HR budgets and optimize HR OPEX to synergize Profit margins
8.Conducted salary surveys for the subsidiary's short-term and long-term development goals
9.Responsible for the HR daily operations and management, including the contract renew/termination, promotion, employment relations and social insurance.
10.Implemented Performance appraisal management and evaluation program for the KPIs of overall Pakistan subsidiary
11.Coordinated and established cordial relationships with external talent acquisition partners
12.Defined and implemented career paths for the staff to grow and contribute in the company for long term
13.Management, optimization and evaluation of policies and employment contracts for ensuring continuous compliance with industry standards and employment laws
14.Designed and rolled-out a localized strategy and compensation structure with fringe benefits
15.Developed, monitored and audited teambuilding budgets for climate building activities
16.Constituted mandatory committees for grievance and harassment management issues
17.Developed a well-formulated and effective succession planning framework (to include e.g. career growth opportunity identification, as well as the targeted development, mentoring, career counselling at all levels).
18.Lead annual performance management activities (i.e. performance planning/target setting, performance monitoring and periodic performance appraisals); ensures employee performance results adequately reflect corporate and departmental performance levels.
Proved instrumental in completing recruitment life-cycle, right from the requisition to the placement of an employee including, profile sourcing, initial screening, interview scheduling, interviewing and job offers.
Formulated job descriptions with the line management and determined the applicant requirements accordingly, identified the future talent needs and proactively developed the talent pool or social engagements.
Organized orientation of new staff to foster congenial environment and positive attitude toward organizations objective. Controlled annual headcount budgeting, timely disbursement of allowances, incentives & commissions.
Exercised hands-on approach for processing of company assets related to the employees i.e.;
1.Car, Mobile Phone, and Laptop etc. Also, ensure the timely renewals on maturity and dealing
2.Day to day operational activities and HR Reporting.
Accomplished process of all types of separations like resigns, terminations or retirement including acceptance of resignation, clearance, and experience letters under defined policies and procedures.
Produced regular, accurate and timely narrative HR reports also ensured the confidential exchange of all sensitive HR information by establishing a dedicated, internal human resources email system.
Strategically positioned as main point of contact for employee’s grievance management, demonstrated the versatility and expertise needed to establish the standard recruiting/ hiring practices and procedures necessary to recruit and hire workforce.
Consistently employ an energized, participative management style to lead and establish the standard recruiting/ hiring practices and procedures necessary to recruit and hire workforce. Facilitated Line Manager in recruitment for assigned Business/Groups to ensure that induction is made as per approved budgets and recruitment policy/ procedure.
Key Accomplishments:
• Exploited to fullest HR Metrics & Workforce Analytics expertise in reviewing applicant skills and make recommendations regarding applicant's qualifications, also prepared Hiring Proposals and Approval Notes.
• Expertly handled bank wide Internship program, updated and maintained hiring tracker and built collaborative rapport with outsourced service providers and business group for headcount and payroll management.
• Reconciled turnover with OSPs and business group on monthly basis, also coordinated with outsourced service providers and business group, also screened resume and maintained data bank.
• Ensured effective and complete collaboration and association within different departments of the company, also engaged in the record maintenance at all stages for future considerations.
• Rendered management expertise and directions in order to facilitate businesses with identifying their HR needs, developing a realistic plan of action that addresses those needs and brings about the support and change they deserve.
• Led all the functions and conveniently interact with employees and Managers to resolve employment issues, partner with Managers to increase their understanding of Human Resources practices and improve their management skills.
• Provided professional advice and sterling support to managers in applying performance management methodologies. Updated managers on employment law developments, best practice and impact of non-compliance.
• Planned, established and executed a HRM project for developing competency modelling a valuable tool for recruitment, performance management, reward management, career/talent management, etc.