خلاصہ

I have several years of customer service, administrative, procurement, experience in well known organization at national international level, worked on the several projects of Habib bank limited, National bank of Pakistan, Lotus Hotel - Dubai (4 star deluxe), Seasons Travel Ltd.(UK based Call Center - Inbound), Polani Travels Limited (UK based Call Center - Inbound), Protege Global (US based Call Center - Outbound), mainly along with more corporate companies and international NGOs.

تجربہ

کمپنی کا لوگو
Manager Operations
جون ۲۰۱۸ - فروری ۲۰۲۱ | Karachi, Pakistan

Look after the complete business operations,
Leading sales and operations team,
Head of Tours Department,
Reporting to the Director.

کمپنی کا لوگو
Manager Cordination
Knot It Event Management & Travel Services
نومبر ۲۰۱٦ - مئی ۲۰۱۸ | Karachi, Pakistan

-Managing complete operations
-Vendor Management
-Leading Sales, delivery & operations team
-Designing Holiday Packages (FIT/GIT)
-Handling corporate clients
-Managing corporate events
-Dealing difficult customers

کمپنی کا لوگو
Business Development Executive
Precise Travel and Tourism LLC
اپریل ۲۰۱٦ - اکتوبر ۲۰۱٦ | Muscat, Oman

-Dealing with Corporate clients for Travel arrangements.
-Handling Sales team
-Target Assignment
-Design tour packages
-Introduce New Tourism Products

کمپنی کا لوگو
Business Development Officer
UTD
مارچ ۲۰۱۵ - مارچ ۲۰۱٦ | Karachi, Pakistan

Universal Training & Development
Manager Business Development (UTD Travel Division),
SPO / Trainer (Universal Training & Development)
? Manage and organize all Soft Skills Workshop & Airline Aviation training program
? Dealing with corporate clients for Training & Development / Travel arrangements
? Handling sales team
? Design tour packages
? Responsible for all airline & hotel reservations.
? Conduct GDS training sessions for travel agents & students on behalf of Universal Training & Development.

کمپنی کا لوگو
Business Development Executive
Protege Global
اگست ۲۰۱۴ - مارچ ۲۰۱۵ | Karachi, Pakistan

Study and evaluate all the reports and invoices for reimbursement.

Negotiate with Insurance companies and Defense Attorneys in the Law firms of California - USA, on workers compensation claims for collection of an outstanding medical bills.

کمپنی کا لوگو
Manager Operations
Seasons Travel Ltd.
مارچ ۲۰۱۴ - جون ۲۰۱۴ | Karachi, Pakistan

• Corporate, Relationship Officer
• Handling corporate clients
• Making worldwide tour packages including hotel & flight reservations.
• Arranging worldwide visas through procedure.
• Travel insurance
• Finalizing all online reservations
• Managing floor of 6 travel consultants (UK based).

کمپنی کا لوگو
Sr. Travel Consultant
Flightcatchers (Polani Travels Ltd)
جولائی ۲۰۱۲ - فروری ۲۰۱۴ | Karachi, Pakistan

• Corporate, Relationship Officer
• Handling corporate clients
• Making worldwide tour packages including hotel & flight reservations.
• Arranging worldwide visas through procedure.
• Travel insurance
• Finalizing all online reservations

کمپنی کا لوگو
Administration & Logistics Officer
Karim Global Pakistan Pvt Ltd
نومبر ۲۰۱۱ - جون ۲۰۱۲ | Islamabad, Pakistan

? Sourcing of Sowing seeds, Fertilizers, Hygiene kits, Agricultural tools, Shelters & many products as per National / international NGOs requirements for Humanitarian aid projects around the world.
? Keeping records of on-going projects.
? Responsible for complete documentation, inspection & arrangements to complete the projects successfully.

کمپنی کا لوگو
Travel Consultant
Polani Travels Ltd
اپریل ۲۰۱۰ - نومبر ۲۰۱۱ | Karachi, Pakistan

? Making worldwide tour packages including hotel & flight reservations.
? Worldwide visas through procedure.
? Travel insurance.

کمپنی کا لوگو
Relationship Officer
New Jubilee Life Insurance Company
مئی ۲۰۰۹ - مارچ ۲۰۱۰ | Karachi, Pakistan

? Generate sales.
? Worked on target based products.

کمپنی کا لوگو
Administration & Procurement Officer
Breshna Construction
مارچ ۲۰۰۷ - اپریل ۲۰۰۹ | Karachi, Pakistan

? Sourcing of raw materials,
? Negotiated deals.

کمپنی کا لوگو
Rooms Reservation Officer
Lotus Boutique Hotel
دسمبر ۲۰۰۵ - نومبر ۲۰۰٦ , United Arab Emirates

? Dealing with worldwide international travel & tour agents for reservations
? Responsible to make arrangements for VIP?s.
? Organizing corporate events.

تعلیم

HSC board - KHI
انٹرمیڈیٹ / اے لیول, , Intermediate of Commerce‎
Commerce
2010

پیشہ ورانہ مہارتیں

ماہر Ability to Remain Calm
ماہر Able to Work in Night Shif
ماہر Admin Assistantce
ماہر American Incessant
متوسط Amin Management
ماہر Aseptic Technique Knowledge
ماہر  Adobe Premiere Pro
ماہر Branch Management
ماہر Branch Support.
ماہر Branch_Operations
ماہر British Accents
ماہر Buisness
ماہر Call Center Development
ماہر Call Processing
متوسط Client Acquisition Skills
ماہر Client Aquisition
ماہر Client Attraction
ماہر Client Derailing
ماہر Client Followup
ماہر Clinet Contact
ماہر Collaboration
ماہر Commercial Business Command
ابتدائی Commission Structures
ماہر Computer Operations
ماہر Configuring Software
ماہر Cooordination Skills
ماہر Corporate - Procurement / Administration Departmen
ماہر Corporate Events Management
ماہر Cusotmer Support
ماہر Customer Acquisition
ماہر Customer Acquisition Skills
ماہر Customer Analysis
ماہر Customer Satisfaction Management
ماہر Customer Sercies
ماہر Customer Support
متوسط Data Comparison
متوسط Deal Qualification
ماہر Development Development
ماہر Direct ales
ماہر Distribution_Logistics
متوسط Distributors
ماہر Email Etiquette
ماہر Employment Forms Processing
ماہر End To End Project Management
ماہر End to End Sales
ماہر English Fluency
ماہر English Proficiency
متوسط Establishing Strategic Partnerships
ماہر Evaluating Risk
ماہر Event Monitoring

زبانیں

ابتدائی عربی
ماہر اردو
ماہر انگریزی

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