تجربہ

کمپنی کا لوگو
Assistant Manager - Customer Service Officer
Habib Bank Limited
جون ۲۰۱۵ - موجودہ | Islamabad, Pakistan

Responsibilities:
• To receive, review and look after all the necessary documentations required for Account Opening process, manage and file them properly.
• Updating of data on daily basis regarding account maintenance.
• Cheque book Management.
• ATM card Management.
• Liaising with head office for KYC and AML queries.
• Correspondence with NAB and FBR.
• To facilitate the customers and resolve their issue relating to account operations.
• Record Management
• Performing internal reviews & exercises
• Ensure that all retail and corporate transactions are executed within TAT.
• Adhere the processes mentioned in branch operations Blue Book (SOP) & familiarize with SBP guidelines in routine functions & highlight any exceptions to supervisor.
• Analyse Risk and Control situation arising in routine operations and take decisions diligently while remaining within the local regulatory and global policy guidelines.
• Complete assigned training and development courses
• Help making new processes and identify any gaps in the existing processes

کمپنی کا لوگو
Officer Liabilities Operations
Barclays Bank
اکتوبر ۲۰۱۱ - جون ۲۰۱۵ | Islamabad, Pakistan

Responsibilities
To receive, review and look after all the necessary documentations required for Account Opening process, manage and file them properly.
Updating of data on daily basis regarding account maintenance.
Refreshing and updating KYC information
Record Management
Term Deposit Booking & Encashment
PTCL countrywide centralized reconciliation
Performing internal reviews & exercises
Ensure that all retail and corporate transactions are executed within TAT. Make sure that the customer gets what he expects from a reputable financial organization and keep trying to improve on the same.
Adhere the processes mentioned in branch operations Blue Book (SOP) & familiarize with SBP guidelines in routine functions & highlight any exceptions to supervisor.
Analyse Risk and Control situation arising in routine operations and take decisions diligently while remaining within the local regulatory and global policy guidelines.
Complaint Management
Fire warden and first aider
Complete assigned training and development courses
Help making new processes and identify any gaps in the existing processes
Reconcile and validate tax deduction against saving and term deposit on weekly basis
Participate in CSR activities.
Additionally supported Cash Management Operations (CMO) in their tasks which included inward and outward clearing, pay order issuance and transfers

تعلیم

Shaheed Zulfikar Ali Bhutto Institute of Science & Technology (SZABIST)
ماسٹرز, , Master in Human Resource Management (MHRM)‎
Finance
فی صد 82%
2016
FAST (Lahore)
بیچلرز, , Bachelors of Business Administration‎
فی صد 67%
2011
Fauji Foundation Rawalpindi
انٹرمیڈیٹ / اے لیول, , I.C.S‎
فی صد 67%
2007
Grammar School
میٹرک / او لیول, , Matric in Science‎
فی صد 77%
2005

پیشہ ورانہ مہارتیں

ماہر Commercial Retail Banking

زبانیں

ماہر انگریزی