Assistant Manager Operations.
2021 to Continue
Assisting manager operations in daily routine management.
Maintain data on daily basis throughout emails.
Preparing daily operations sheet.
Team leader.
Updating of daily dispatch plan and schedule of buses on routes.
Book keeping.
Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
Develop, implement, and maintain quality assurance protocols
Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
Ensure that operational activities remain on time and within budget
Assist with the management of daily operations, including coordinating with various departments to ensure smooth operations.
Maintain records of all business activities, including financial records, inventory, and customer data.
Collaborate with other team members to identify and resolve any issues or concerns
Respond to customer inquiries and complaints in a timely and professional manner
Handle administrative requests and queries from senior managers
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Coordinate office procedures
Greet and assist visitors to the office
Conduct data entry
Communicating with customers in person.
Negotiating the final price for the sale.
Completing the paperwork for each sale.
Collect and analyze information and prepare data and sales reports
Ensure the availability of stock for sales and demonstrations
Cash dealing
Guide customers about the availibility and right choice of product
Managing daily, weekly and monthly sale reports
Demonstrating and providing information on promoted products/services
Distributing product samples, brochures, flyers etc. to source new sales opportunities
Identify interest and understand customer needs and requirements
Maintain the cleanliness of your work area and use any downtime to ensure the product looks fantastic
Talk to customers about their needs, and if the product being demonstrated is not a good fit, recommend another item
Be a representative on behalf of the company at trade shows to speak to the general public about what the store has to offer
Able to make accurate bookings for customers.
Calculate expenses and write and sell tickets to the passengers.
Help passengers by answering questions on travel arrangements.
Provide good customer service.
Checks baggage and directs passenger to designated location for loading.
Building long-term relationships with key clients.
Addressing customer concerns and complaints.
Help sales team up-sell or cross-sell services and products
Achieving sales targets
Ensuring payments, amounts and records are correct.
Working with spreadsheets, sales and purchase ledgers and journals.
Recording and filing cash transactions.
Controlling credit and chasing debt.
Managing petty cash transactions.
Data Entry of cash and credit sales