As lead learning & performance major responsibilities are to plan, develops, implements and administers development and training programs for company employees. Develop performance based system and assist Talent Acquisition team for attracting best talent for specially Management Trainee Programs along with create liaison to the organization's leadership and facilitates initiatives across the organization.
Key Accomplishments:
 Conducted systematic TNA for the entire organization 3000+ employees.
 Plan and executed outdoor experiential learning program “Bestway Hawks”.
 Develop and execute performance Management system and linked yearly increments based on performance.

Arming associates with knowledge, skills, and attitude to carry out work-related tasks as well as to grow in their field.
Key Accomplishments: • Developed a customized training plan for AYS - At your Service department with the name of Road to Guest delight and its recognized in all group and implemented in all properties. • Develop an Engagement calendar for each department, which were implemented in all departments. • Developed a Training Matrix as per TNA for all departments. • eLearning Competition was launched during the COVID to engage all associates from home. • Lead Guest Experience Platform in property and scored 2nd Position in EMEA region during the year 2019-20. 
Major Responsibilities include but not limited to: • Embracing technology for delivering training & engaging Associates i.e. Microsoft Teams/Google Meet & ZOOM App. • Administering and delivering core training initiatives in compliance with Marriott International brand standards i.e. Brand Standard Audit. • Preparing and managing training budget and execute yearly training program. • Property Coach for Bonvoy Loyalty program, GXP (CRM Tool) and Mobile Apps. • Arranging property compliance training programs such as HACCP First Aid & Fire Fighting. • Develop & execute employee Engagement activities. • Leading Mystery shopper program in property to make sure the best experience for guest. • Lead property for MGS Digital Learning Platform Trainings to ensure all trainings on time. • Assisting departmental trainers in achieving training objectives & Conduct New Employees Orientation. • Conducting Supervisor development course on Essential Skills for Supervisor & Managers. 

AM Training, 2016 – 2018 
Explore potential employees and train them for next position; train the trainers to get 100% guest satisfaction, coach staff for next level job responsibilities, advance trainee managers for second Assistant Managers, and facilitate store management to develop teamwork environment and bring Hospitality culture, initiate training and motivational activities and execute programs such as Fast Track, Best of the Best, Wheel of knowledge for employees. 
Key Accomplishments: • Developed a customized training plan with the name of Guest Experience Leader Development program and its recognized in all MEA region. • Develop a Fast Track training program from Crew to Restaurant Manager level. • Converted training material from English to Urdu language to overcome the barrier for crew levels training. • Certified Hamburger University Trainer for Crew trainer development course, Shift Management Excellence course and enroll in Advance Shift management program as Trainer. • Designed effective training program after analyzing needs. Conducted workshops, courses, on floor/off floor individual and groups training. 
Training Executive: 2015 -2016
Shift Manager: 2014 -2015
Floor Manager: 2013 -2014
Trainee Manager: 2012-2013