Development and implementation of Human Resource Integrated Management Plan (HRIMP);
 Implementation of Human Resource Development Plan;
 Support in the development and implementation of HR policies;
 Development of procedures where necessary in view of the gaps in the existing policies;
 Initiate and coordinate the hiring process as per the requirements;
 Manage/coordinate activities related to staff contracts, training need assessments,
subsequent training's, performance evaluation, and handing/taking over procedures;
 Organize staff training sessions, workshops and activities.
 I used to get engage on Payroll activities.
 Manage their HR portal And make HR Portal Hours sheet And Get approvals from Line managers
 I used to Perform task on Cv Extraction activity on the excel sheet and in update on HR portal.
 Compile the Attendance of whole Lahore and Karachi office and train them about the Portal Usage.
 I used to be Part of Screening Out the candidates and interviews as well.

 Communicating the employment status to the applied candidates;
 Properly filing relevant document of the new joiner as required;
 Maintaining management guidelines by preparing, updating and recommending human resource policies and procedures; and
 Maintaining the organisation’s human resources by planning, implementing and evaluating employee relations and human resources policies, programs and practices.
 Project was assigned to look after their Portal and minimize the junk of CVs through communicating via Telephonic and making them fill out the portal on which they were applying

 Maintain and manage well-developed professional knowledge of entire products and services line offered.
 Initiate sales plus cross-sell complete banking services range to present prospective customers
 Ensure phone banking activities inclusive of but not restricted to direct mail,
 Telemarketing, cross-selling of bank services and products.
 Assist customer satisfaction and retention through successfully researching and resolve customer issues as well as inquiries.
 Handling Customer Queries and Providing Information as per Defined Standards.

 Initial screening of candidates applied for mandatory training program required by Institute of Chartered Accountants of Pakistan (ICAP);
 Conduct of all induction processes, interviews, orientation and training programs;
 Maintaining management guidelines by preparing, updating and recommending human resource policies and procedures; and
 Maintaining the organisation’s human resources by planning, implementing and evaluating employee relations and human resources policies, programs and practices.

 Clearing of cheques deposited by the customers along with scrutiny of details on cheques as per policies manual of HBL;
 Remittance forms are properly filled by the customers and guiding them in case of deficiencies noted,
 Pay order requisition and deposits slips are properly filled and forwarding the same for approval as per hierarchy defined by the branch;
 Assistance to customers in completing their Account Opening form and collecting the same for initial scrutiny of details filled in the forms with documents provided by the customers; and
 Hands on practical experience of Mysis Software – Core Banking Application (CBA) used by HBL.

 Assistance in arranging seminars and meting relevant to Human Resource Profession;
 Attended trainings on development of negotiation and public speaking skills;
 Creation of files pertaining to new personnel inducted in PIA; and
 Maintain personnel files and updating same on timely basis to ensure proper keeping of personnel records