خلاصہ

Dedicated and goals oriented BBA graduate from Karakoram International University, Ghizer Campus, currently working as a CSO (MG-11) at Allied Bank Limited in Karachi. Experienced in customer service, education, and data collection through previous roles at AKU-IED, HBL Microfinance Bank, and a government primary school in Ghizer. Multilingual with fluency in Wakhi, Khowar, Shina, Urdu, and English.

تجربہ

کمپنی کا لوگو
Customer Support Officer(CSO)
Allied Bank Limited
ستمبر ۲۰۲۴ - موجودہ | Karachi, Pakistan

As a Customer Service Officer, responsible for providing frontline support to customers by delivering high-quality banking services, promoting digital banking solutions, ensuring service excellence, and supporting daily branch operations.

کمپنی کا لوگو
CSO
Allied Bank Limited
ستمبر ۲۰۲۴ - اپریل ۲۰۲۵ | Karachi, Pakistan

کمپنی کا لوگو
Enumerator
AKU IED
اپریل ۲۰۲۴ - جولائی ۲۰۲۴ | Karachi, Pakistan

کمپنی کا لوگو
Enumerator
aku ied
اپریل ۲۰۲۴ - جولائی ۲۰۲۴ | Karachi, Pakistan

As an Enumerator, contributed to educational research projects by collecting and entering accurate data, conducting interviews, and supporting the assessment and evaluation processes in the field.

کمپنی کا لوگو
Internship
HBL Microfinance bank limited immit ishkoman branch
جنوری ۲۰۲۲ - مارچ ۲۰۲۲ | Ghizer, Pakistan

divpmonth internship at HBL Microfinance bank immit branch./p/div

تعلیم

Karakurum International University
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
CGPA 3.2/4
2022
Central Asia Institute Higher Secondary School Immit Ishkoman Ghizer
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), FSC‎
Preengineering
درجہ C
2018

پیشہ ورانہ مہارتیں

ماہر Accounting
ماہر Analytical Skills
ماہر Branch Banking
متوسط Branch Operations
ماہر Business Development Strategies
ماہر Cash Calculation
ماہر Cash Collection
ماہر Cash Handeling Skills
ماہر Client Dealing 
متوسط Communication and Negotiation Skills
ماہر Cross Cultural Communication Skills
ماہر Customer Data
ماہر Customer Services
ماہر Data Management
ماہر End to End Sales
ماہر Equipment Maintenance Coordination
ماہر Excel
ماہر Field Task Management
متوسط Financial Management
متوسط Financial Mathematics
متوسط Highly computer proficient
ماہر Installation Process
ماہر Interpersonal Skills
ماہر IT Support Responsibilities
ماہر Lead Genaration Skills
ماہر Market Knowledge
ماہر Microsoft Powre Point
ماہر MS Excel
ماہر MS Office
ماہر Problem Solving
ماہر Receptionist Task Management
ماہر Record Keeping
ماہر Security Principles
متوسط Superior Computer Skills
متوسط Transaction Management
ماہر Typing Speed
ماہر Use of Medical Equipment
ماہر إدارة العمليات الإدارية
متوسط المبيعات الشاملة

زبانیں

متوسط انگریزی
ماہر اردو