Managed operations of Construction, Procurement, Services apartments and LPG business.

• Manage and direct operations team to achieve business targets.
• Assist in developing or updating standard operating procedures for all business operational activities.
• Assist management on daily tasks and update on daily basis.
• Assist HR in employees’ appraisals and performance review.
• Provide operational support and guidance to staff.
• Follow up with teams on daily tasks.
• Prepared SOPs for different businesses and departments
• Ensure that management will get accurate report on time as per their required format.
• Assist in developing operating and capital budget.
• Monitor and control expense according to allocated budget.
• Assist HR in interviewing, recruiting and training candidates.
• Maintain accurate and clear, documentation for operational procedures and activities.
• Work in compliance with company policies, procedure and HR department.
• Conduct regular meetings with team to discuss about issues, concern and updates.
• Support operational risk and audit process for the purpose of preventive maintenance.
• Manages freight expense and approves invoices/freight bills for payment.
• Supervision of inventory, purchasing and supplies.
• Meetings with vendors regarding construction site issues.
• Management of the supply chain and other resources to minimize costs of production.
• Creation of statement of work and work breakdown structure.
• Manages inventory, controls stock outs and reduces excessive inventory.
• Consults with local vendors to obtain product or service information such as price, availability, and delivery schedule.
• Discusses defective or unacceptable goods or services at construction site with inspection or quality control personnel, contractor and vendors to determine source of trouble and take corrective action.
• Supervised monitored and report Project progress throughout the project cycle.

Lead the establishing of new data set for different domains. Created procedures to help team members and clients to understand the dataset. Developed products and tested them as core responsibility. Lead timely data publishing and accuracy and goals setting to managed team and individual team members to meet departmental goal.

• Defined priorities, setting goals and managing daily workflow in coordination with U.S clients.
• Developing strategies to complete different domain projects in timely manner. Maintained policies and procedures as related to the specialized content area.
• Interact with data vendors and negotiate data prices
• Regular communication with client to solve their technical queries as per company procedures.
• Kept up-to-date the knowledge of content sets, industry trends and reporting standards. Build industry knowledge of team and organization.
• Helped sales team in identifying issues in product. Created new strategies for client's satisfaction.
• Attended client demos and created strategies for sales team as per client requirements.
• Team training and measured performance of team members. Lead employee learning and growth planning for the team.
• Checking trend and identifying mistakes in data set to make data set clean.
• Providing weekly reports of projects with detail to management. Tracked on-going projects by taking proper measures.
• Assisted in the process, implementation and completion of data backfills, including new company expansion efforts.
• Helped team in building better relationship among team to meet departmental and individual goals.
• Assisted the management, prioritization and implementation of the department's auditing efforts.
• Ensured timely hiring of new employees, their engagement, and retention and career progression.

Lead the process for the accuracy, completeness, and timeliness of data published in S&P Global products. Lead to build a high level of subject matter expertise related to content set, including knowledge of internal applications, related data sets and external products. Set departmental and individual goals in accordance with department and corporate objectives; actively managed employee performance. Coordinated training and development for department staff. Collaborated with site leaders on workflow support, staffing, and performance management.

• Captured comprehensive information on the data tracked by the respective department.
• Increased departmental sales by identifying client's need.
• Kept up-to-date knowledge of content sets, industry trends and reporting standards. Build industry knowledge.
• Reviewed and Enhanced product to increase departmental sales.
• Contributed in new collection methods and product enhancements related to the covered content sets.
• Partnered with content training coordinator to ensure consistent, relevant, and timely training efforts.
• Maintained strategies, policies and procedures as related to the specialized content area.
• Assisted in the process, strategy implementation and completion of data back fills, including new company expansion efforts.
• Data analysis of insurance companies to know the performance of companies.
• Assisted the management with prioritization and implementation of the department's auditing efforts.
• Resolved client queries on priority to meet client satisfaction level.
• Build and maintained relationships with external contacts within the industry to ensure comprehensive data coverage.
• Checking trend and identifying mistakes in data set to make data set clean.
• Facilitated employee development and workforce planning, team performance, goal reviews.
• Participated in procedure reviews and improvement.
• Reviewed sales report on weekly basis and suggested strategies.

• Reviewed and approved/published data collected by the department.
• Reviewed client cases involving their content to help correct errors and establish or refine procedures and processes to improve accuracy.
• Assisted in the design and completion of data backfills.
• Data analysis of insurance companies.
• Contributed in the management of departmental workflow, including the prioritization and allocation of daily workflow.
• Checking trend and identifying mistakes in data set to make data set clean.
• Monitored and communicated progress of departmental goals.
• Contributed in refinement of procedures, new collection methods and product enhancements.
• Provided training and ongoing feedback to department staff. Worked with staff to prioritize workflow and solve problems.
• Communicated regularly with department staff in multiple office locations. Assisted in leading department meetings and responses for department and content-specific queries.
• Build and maintained relationships with contact from other departments to actively track information on the covered content sets.
• Reviewed issues from other departments related to the quality or availability of translated documents; worked with the stakeholders to help address issues/correct errors and establish or refine procedures and processes to address quantity or quality issues.
• Supported the Operations Manager with the development of department goals and manages the performance appraisal process for direct reports.