Worked as a travel consultant since 28 OCT 2009 till date in Syndic Travel.
Worked as an Accounts Realization Officer RFM Loyalty Pvt. (Ltd)
Can speak English very Fluently.
Computer Typing Speed is 35.
Familiar with both Computer Hardware Software.
Planning itineraries
Arranging airline tickets and other travel services for customers
Communicating with customers to determine date of travel, destination, and mode of
transportation Providing customers with brochures, maps and other information that could help
their travel easier Computing travel costs
Negotiating with various travel-related companies to get discounts and freebies
Providing group travelers package tours; recommending travel guides, destinations and other details
based on customer needs
Resolve Passengers issue
Give training to new agents on SABRE
Planning and implementation.
Public dealing, especially with the parents.
Taking rounds of the school to check on the behavior and decorum.
Coordinating with the SLC to conduct events.
Helping in Admission Polices & handling the admission procedure. Coordination with Head Office on policy matters and approvals. Supervising the enforcement of general campus discipline. Principal’s coordinator on campus administration and operations. Contributing team member in organizing special events.
Support to academic counseling events on campus.
Day-to-day and periodic documentation of internal communication.
Maintaining the stationary store and keeping the inventory records
Act as the point of contact among executives, employees, clients and other external partners.
Manage information flow in a timely and accurate manner. Manage executives’ calendars and set up meetings.
Make travel and accommodation arrangements.
Oversee the performance of other clerical staff.
Act as an office manager by keeping up with office supply inventory.
Format information for internal and external communication – emails/calls.
Screen and direct phone calls and distribute correspondence
Organize and maintain the office filing system.
Maintain the admission process with a portfolio of programs in close liaison with all academic departments’ classes.
Handle telephone & email enquiries from prospective students & their parents independently & in timely & professional manner.
Greet walk-in parents/students & provide information regarding entry test & giving a campus survey.
Register the students on BEAMS, Maintaining student files, ensuring all documents are available.
Provide the first point of contact for customers building queries & liaise with the appropriate school team to ensure prompt resolution.
Resolving student’s & parents issues.
Follow ups over the phone & e-mail regarding any issue on admissions/readmissions, fee or withdraw.
Provide support for any school events as & when required.
Any other task or project assigned by the management from time to time.