Key Reponsibilities:Analyze and improve internal procedures for visa applications, ensuring accuracy, completeness and timely completion.Review workflows, identify bottlenecks and suggest solutions to enhance efficiency and productivity.Create clear and concise guidelines for visa application handling and other operational tasks.Gather and analyze data on visa application success rates, processing times and client satisfaction to identify areas for improvement.Email Correspondence related to Visa programs and Events to organizers .Assist colleagues with gathering and organizing necessary documents for visa applications and procedures.Communicate with relevant authorities to clarify requirements and resolve issues.Monitor changes in visa requirements and communicate updates to clients and colleagues.Verifying and Evaluating documents, identifying missing information and guiding colleagues with the changes required.Addressing concerns effectively, exceeding expectations, and resolving issues professionally.Using easy-to-understand language and explaining complex processes in a straightforward manner.

Key Responsibilities:Visa and Travel requirement research and other relevant information.Market research and analysis researching potential new products for marketing and services.Assisting Sales Department to fulfill Client needs and preferences.Cost analysis and optimization: Researching and analyzing travel costs, visa fees and service costs to identify cost-saving opportunities for clients.Creating tailored Tour and Travel plan for Clients.Information Management and Reporting: Prepare detailed and concise reports summarizing research findings and recommendations. Communicate complex information in an understandable format for various stakeholders.Preparing reports and presentations: Compiling research findings, data analysis and recommendations into clear and concise reports for internal and client use.Developing and maintaining research methodologies: Establishing best practices for conducting research, data collection and analysis.Contributing to knowledge sharing: Analyze and interpret complex visa requirements to provide accurate information to clients and internal teams.Collect and analyze data related to visa applications, processing times and other relative information.Use statistical methods to analyze and interpret data sets, such as visa approval rates and application success factors. Present findings in a clear and accessible manner.
 

Developing and managing the brand’s social media identity.
Managing a social media content calendar.
Creating written and visual content across several social media platforms.
Increasing social media engagement across platforms.
Building and moderating social media communities by responding to comments and keeping members engaged.
Analyzing customer expectations according to past social media activity.
Designing and implementing social media strategy to align with business goals.
Setting specific objectives and reporting on ROI.
Collaborating with other departments to manage company reputation, coordinate promotions and increase reach.
Staying up-to-date with changes in social media algorithms and trends.
Developing and managing influencer marketing campaigns.
Creating and managing paid advertising campaigns on social media platforms.
Monitoring competitors’ social media activity and adjusting strategies accordingly.
Managing customer service inquiries through social media channels.
Measuring the success of social media campaigns through analytics tools and present it to the clients to show the progress on monthly basis.

Assign Tasks, schedule and discipline employees and also work as a team player.
Plan and review daily routine activities. Keep in view routine updates and
Enforcing policies and procedures.
Devise the data to ensure availability of required PC’s product or by-product timely.

Assign Tasks, schedule, coach, counsel and discipline employees.
Plan and review compensation actions. Enforcing policies and procedures.
Devise the data to ensure availability of required product or by-product timely.
Work with people to ensure each employee as a Team Player.
Contribute Operations Information and recommendations to strategic plans and reviews.
Implement production, productivity, quality and customer-service standards. Resolve problems, complete audits and identify Trends.
Analyze process workflow and product layout, implement changes.
Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures.
Accomplish operations and organization mission by completing related results as needed.
Manage relationships with key operations vendors.
Serve as primary point of contact when there are customer issues related to product quality, customer service, or accidents and mishaps on-site.
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.
Work closely with management team to set and/or implement policies, procedures and systems and to follow through with implementation.
Work closely with the inventory manager and team to perform analysis of inventory and ensure we are utilizing our inventory effectively, maintaining solid inventory data.

Work in Reservation department for making bookings and attending calls for solving Customer/Agent issues. Helps in resolving work issues.
Works in ticketing department for serving and handling passengers, clients and agents.
Preparing Flights Load Sheet to improve demand and achieve future targets.
Preparing an analysis of Fares of competent Airlines with Saudi Arabian Airline.
Handling for Government Hajj passengers travelling through Saudi Arabian Airline assisting for data compilation, data entry and Ticketing.
Furthermore also assist in Haji Camp for distribution of passports to the passengers.
Compilation and gathering the record for each Outbound Flight for Government Hajj and preparation of sheet for each flight for reporting to Manager Sales & Marketing.
Work as an Admin personnel and compiling HR record for Sales and Marketing Department.
Resolving Network and Technical issues related to software and hardware.
Communication with Head Office or concerned authorities in Jeddah for resolving discrepancies and requests to handle inconvenienced passengers for the concerned stations.
Also works at Airport as Customer Service Agent to handle inconvenienced and unreported passengers.
Proficient in reporting to the higher management regarding work issues.
Keeping in view the changes in schedule, reporting to supervisor and make arrangements for resolve any discrepancy.
Work in Group Desk, handling groups for Agents, raising ACM for multiple clients, keeping record of Book Load for Groups and filling of various documents.

Helps in preparing and finalizing of Ledgers fortnightly.
Process Refunds on GDS (Abacus, Galileo, Amadeus and World span).
Post Sales and Refunds in the system (Catalyst)
Review Receivables and Payables fortnightly.
Record Sales Tax and With Holding Tax.
Maintain proper records for the Firm.
Following up with the Airlines regarding Refunds.
Preparation & finalizing of Sales Report for the Airline fortnightly.
Finalizing BSP weekly.
Prepare report on a Daily basis for Head office.

Helps in Preparing and Finalizing of Financial Statements.
Review Accounts Receivables, Accounts Payables and Bank Reconciliations on monthly basis and record Inter-Unit Transactions.
Maintain Petty Cash managing cash resources and ensuring timely availability of cash (Cash Payments and Receipt Vouchers)
Bank Payments and Receipt Vouchers.
Income Tax Challan for Staff and Suppliers.
Record Sales Tax (Taxation and E-Filling)
Maintenance and Real-Time updating of fixed assets register.
Record, prepare and update Import purchases & Export Sales.
Preparing Salaries and Wages (Salaried Workers, Piece Rate Contractors and Contractors for Departments e.g. Stitching, Cutting & Finishing).
Assistant to Internal Auditor for the production and Admin Departments.
Monthly Trial Balance preparation.
Preparation of reports of Cheque receipts and payments as per requirements (Deposits & Withdrawals) made from all Banks (General, based on each & payee wise).

Helps in Preparing and Finalizing of Financial Statements.
Maintain Petty Cash, managing cash resources and ensuring timely availability of cash.
Knowledge of Tax Challan (Creditors and Income Tax).
Updating Internal Database for Clients and Company Staff.
Preparation of Payroll in accordance & coordination with HR department and to keep record of employees loans, advances, benefits (incentives), compensation and deductions etc.