خلاصہ

Verbal and written communication

Customer service

Attention to detail

Organization

Time management

تجربہ

کمپنی کا لوگو
Business Development Executive
OYLA Private Limited
اکتوبر ۲۰۲۱ - جنوری ۲۰۲۴ | Lahore, Pakistan


Facebook sharing
International sharing
WhatsApp broadcasting
Pressure handling
Online rides bookings
Best customer service on calls
Customer care calls
Rides enter in portal
Search new data & calls to new customers to Join Oyla
Update partners status
Check partners performance on daily basis
Check partners fuel average
Cars Inspection
Calls to Corporate clients & set meeting with them
Meetings with corporate clients
Emails to Corporate clients
Make new ideas for business promotion
All files update accordingly
Attendence  register update accordingly

کمپنی کا لوگو
Front Desk Officer + Shift In Charge
Packages Mall
جنوری ۲۰۱۷ - اکتوبر ۲۰۱۸ | Lahore, Pakistan

Meet & Greet to CustomerAssist to customers for floors,Brands & food court areaResolve customer problemsMake promotional announcements for customersCheck customer footfallMake activity plannerSupervise tenants shopsCheck lost & found Make duty roaster of staffDirectly report to HOD

کمپنی کا لوگو
Customer Service Officer
Metro Cash & Carry Pakistan
جون ۲۰۱۴ - دسمبر ۲۰۱٦ | Lahore, Pakistan


Answer Customer Questions
Escalate Customer Issues
Provide general Customer support
Update customer Records
Assist the sales team
Manage customer service / information counter
Attend to shoppers and tenants enquiries and feedback
Assist in the execution of the malls promotions and events
Assist in sale and redemption of vouchers
Managing malls Loyalty Program redemptions, enquiries and all aspects of support
Promotional announcements
Make return & exchange bills
Get customer feedback
Response to all calls from customers

کمپنی کا لوگو
Admin Officer
kanz ul iman school
اپریل ۲۰۱۲ - مئی ۲۰۱۳ | Lahore, Pakistan


Understanding Parents Concerns
Communicating within the Organization

Investigating Problems
Training Staff Public Relations
Monitoring Competitors

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان آرٹس, BA‎
Arts
فی صد 47%
2013
Government College University
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, FA‎
Arts
درجہ B
2011
Green Public School
میٹرک / او لیول, سائنس, matric‎
Science
درجہ B
2009

پیشہ ورانہ مہارتیں

ماہر Customer Support Skills
ماہر Ability To Multitask
متوسط Accounting Skills
ماہر Accounts Administration
ماہر Accounts Management
ماہر Admin Assistantce
ماہر Admin Task Handling
ماہر Admin Task Management
ماہر Admin Tasks Management
ماہر Administration
ماہر Administrative Management 
ماہر Administrative Meetings Management
ماہر Admission Handling
ماہر Answering Inquiries
ماہر Appointment Scheduling
ماہر B2B Business Development
ماہر Bookings Management
ماہر Business Development
ماہر Call Handling
ماہر Cash Handling Skills
ماہر Chat Support Skills
ماہر CLERKS
ماہر Client Support
ماہر Client Acquisition Skills
ماہر Client Dealing
ماہر Client Relationship
ماہر Close Attention to Detail
ماہر Communication Skills
ماہر Communication and Interpersonal Skills
ماہر Communication Skills
ماہر Computer Literate
ماہر Computer Proficient
ماہر Confidential Documents Handling
ماہر Coordiation Skills
ماہر Coordination Skills
ماہر Counter Billing
ماہر CRM Analysis
ماہر Customer Acquisition Skills
ماہر Customer Analysis
ماہر Customer Care
ماہر Customer Dealing
ماہر Customer Focus
ماہر Customer Handling
ماہر Customer Interaction Management
ماہر Customer Relationship
ماہر Customer Satisfaction
ماہر Customer Satisfaction Management
ماہر Customer Serivce
ماہر Customer Serivce Skills
ماہر Customer Service

زبانیں

ماہر پنجابی
متوسط انگریزی
ماہر اردو

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