خلاصہ

Organized and customer-focused Front Desk Officer in fast-paced environments. Skilled in managing calls, scheduling, and handling inquiries professionally. Strong communication, multitasking, and problem-solving skills, ensuring smooth operations and a welcoming reception area. Proficient in office software and committed to delivering excellent administrative support and customer service.

پراجیکٹس

Al Faisal Markaz Nabina

تجربہ

کمپنی کا لوگو
BSC
EFU-Life Insurance
اکتوبر ۲۰۲۲ - اکتوبر ۲۰۲۳ | Faisalabad, Pakistan

• Advised customers on saving plans and assisted with account opening processes.
• Handled customer queries related to debit cards, checkbooks, and remittance services.
• Processed a high volume of customer service requests and facilitated smooth banking operations.

کمپنی کا لوگو
Customer service relationship
Kashif goods transport company
جنوری ۲۰۱۸ - فروری ۲۰۲۲ | Faisalabad, Pakistan

کمپنی کا لوگو
BSO
jubilee life insurance
اپریل ۲۰۱۷ - اکتوبر ۲۰۱۷ | Faisalabad, Pakistan

• Advised customers on saving plans and assisted with account opening processes.
• Handled customer queries related to debit cards, checkbooks, and remittance services.
• Processed a high volume of customer service requests and facilitated smooth banking operations.

کمپنی کا لوگو
Coordinator and Teacher
Private school
مارچ ۲۰۱۴ - مارچ ۲۰۱۷ | Faisalabad, Pakistan

Dealing with parents with different meetings and children and meetings with teachers in school matres.

کمپنی کا لوگو
Teacher
Govt school
اکتوبر ۲۰۱۱ - فروری ۲۰۱۲ | Faisalabad, Pakistan

working with special needs.

کمپنی کا لوگو
Tcacher
Govt school
جنوری ۲۰۱۱ - جون ۲۰۱۱ | Faisalabad, Pakistan

Teaching and working with special children with behaviour problems, mentally disorders children and with mentally challenged children.

کمپنی کا لوگو
Admission Officer & Management Trainee Officer
Vocational Training Sanatzar Institute
جنوری ۲۰۱۰ - دسمبر ۲۰۱۰ | Faisalabad, Pakistan

Manage students admissions and office file records and training for staff according to their working and duties. 

تعلیم

University of the Punjab
ماسٹرز, ماسٹرز ان آرٹس, M.A Islamic studies‎
Islamic Studies
درجہ C
2009
Allama Iqbal Open University (AIOU)
بیچلرز, ماسٹر آف ایجوکیشن, M.A‎
Education Management
فی صد 58%
2009
Govt college samanabad Faisalabad
ڈپلوما, ‎
Computer
مکمل
2008
University of the Punjab
ماسٹرز, , B.A‎
فی صد 58%
2005
Faisalabad Board (BISE Faisalabad)
انٹرمیڈیٹ / اے لیول, , F.A‎
فی صد 53%
2003
Faisalabad Board (BISE Faisalabad)
نان میٹرک, Matric in Arts‎
Arts
مکمل
2001

پیشہ ورانہ مہارتیں

ابتدائی beginner
متوسط Business Development
متوسط CEM Deployment
ماہر Client Dealing
ماہر Consumer Interaction Management
ماہر Coordination Skillss
متوسط Cost Accounting Standards
ماہر Customer Care Representation
متوسط Customer Dealing
متوسط End-to-End Sale
متوسط Financial Accounting
متوسط Financial and Budgeting Skills
ماہر Interpersonal Skills
متوسط Managerial Skills
ماہر Market Knowledge
متوسط Microsoft Excel
ماہر Negotiation Skills
ماہر Persuasion Customer
ماہر Quick Learner
متوسط Reporting Abilities
ماہر Reporting Skills
ماہر Risk Management
متوسط Sales
ماہر Sales Oriented
ماہر Scale Management
ماہر Security Principles
متوسط Telesales
ماہر Time Management
ماہر Transaction Management
ماہر محادثة المبيعات
ماہر اكتساب المبيعات
متوسط المبيعات الاستراتيجية
متوسط تحليل نمو المبيعات
متوسط تطوير مبيعات B2B

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی

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