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خلاصہ
Results-driven professional with 12+ years of experience in customer relationship management, sales, and distribution. Proven track record of success in leading cross-functional teams and driving business growth. Skilled in building strong client relationships, identifying new business opportunities, and managing sales and distribution channels.
Education:
- MBA in Management, University of Karachi (2024)
- Bachelor of Arts, Gomal University (2022)
Career Highlights:
- Customer Relation Officer, Telenor Pakistan (2012-2014)
- Customer Relation Manager, Telenor Pakistan (2014-2016)
- Sales & Distribution Manager, Telenor Pakistan (2016-2023)
- Retail Sale Manager, Jazz (2023-2024)
- Jazz Cash Supervisor, Jazz Cash (2024-Present)
This summary highlights my experience, skills, and education, providing a quick overview of my professional background and expertise.
تجربہ
Jazz Cash Manager
Key Responsibilities
Retail Management
Sales and Revenue Growth
Risk Management
Reporting and Analytics
Process improvement
Retail Sale Manager (RSM)
Responsible for
Build and maintain relationships with retailers and merchants
Manage sales data, reports, and analytics
Analyze market trends and identify opportunities Ensure compliance with company policies and procedures
Align sales strategies with company goals and objectives
Set performance goals and objectives for sales representatives
Participate in cross-functional projects and initiatives
Handle primary and secondary customer, provide trainings to DSOs, Retailers and ensure in outlet execution by building stock level
Having market intelligence, formulate strategic business plans, and assure KPIs growth, horizontal and vertical expansion and client satisfaction
Sales & Distribution Manager (S&D)
Responsible for
• Regular Analysis of KPIs/performance overview for FS & GSM.
• Channel foot print expansion and improvement in KPIs (minimum balance, retailer servicing for FS and GSM)
• Created Managing, training and motivating existing sales team to drive revenue growth
• Develop and manage efficient distribution networks for sales
• Develop efficient and creative sales and marketing strategies for the assigned territory and target setting for the sales team.
• Retail footprint expansion to increase availability of products and services
• Ensuring and improving quality of sale
Customer Relation Manager
Responsible for:
• Ensure products awareness (Packages & Brands through proper channel) with add one Service
• Spearhead successful implementation of sales way forward for increase customer’s count
• Positively clearance and making his mindset towards company vision of walking customer
• Working on retention conversion and expansion while ensuring customer satisfaction
• Stock Management
Customer Relation Officer
Responsibilities:
Ensure products awareness (Packages & Brands through proper channel) with add one Service. retailer servicing for FS and GSM) Spearhead successful implementation of sales way forward for increase customer’s count Sustained high level of professionalism in CSAT Positively clearance and making his mindset towards company vision of walking customer
