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خلاصہ
Experienced and results-oriented Store Manager with three years of managerial experience in retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
تجربہ
Branch Manager
Assistant Branch Manager
· Maintaining proper inventory control
· Managing all operational issues with mall management & Head office.
· Handling OMNI Channel (Booking online orders & dispatching through courier company)
· Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
· Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
· Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
· Wrote and administered employee performance reviews to monitor customer service and personal sales of member team.
· Trained and developed new team members in alignment with branch service standards and objectives.
Manager In Training
Visual Merchandiser
· Managed aesthetically pleasing displays to showcase company products and increase sales.
· Monitored and replenished display inventory and restructured according to available stock.
· Enhanced overall store appearance by applying careful consideration to product and display locations.
· Money mapping to confirm which products are selling well. Circulation of low-selling products.
· Created interior displays to promote products in alignment with corporate sales objectives.
· Incorporated new design techniques to create innovative and eye-catching displays.
· Managed installation of visual merchandising displays, urging team to with speed and accuracy.
· Developed merchandising strategy to efficiently move overstock.
· Created visual displays to highlight new and featured products.
Assistanr Visual Merchandiser
Head Cashier + Floor Incharge
Cashier
· Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
· Worked closely with shift manager to solve problems and handle customer concerns.
· Restocked and organized merchandise in front lanes.
· Built relationships with customers to encourage repeat business.
· Assisted customers with returns, refunds and resolving transaction issues.
· Upsold additional products and services to customers, increasing revenue.
