خلاصہ

To obtain a challenging position in a well reputed organization. Where my resourceful experience and academic skills will add to organizational operation also, it will be the good opportunity for my career growth and will enhance my learning.

تجربہ

کمپنی کا لوگو
Quality Assurance Officer (Unsecure Product)
Habib Bank Limited (HBL)
جولائی ۲۰۲۲ - موجودہ | Karachi, Pakistan

To analyze all credit card approvals and maintain the policy parameters regarding bank policy. Handling and observe all the queries of card. Finding resolution of discrepancies.

کمپنی کا لوگو
Phone Banking Officer (Inbound)
MCB Bank Limited
جولائی ۲۰۲۱ - جولائی ۲۰۲۲ | Karachi, Pakistan

Holding queries of customer's.. Lodging complaints further proficient services providing to customers. Identify the need of customer. Utilize product knowledge and customer's protocol to resolve issues.

تعلیم

University of Karachi
بیچلرز, بیچلرز ان آرٹس, bachelor‎
Social Work, Criminology, Education
درجہ A
2019

پیشہ ورانہ مہارتیں

ابتدائی Ability to Maintain Professionalism
ابتدائی Analytical Skills
ابتدائی Communication and Interpersonal Skills
ابتدائی Handle Stressful Situations
ابتدائی Microsoft Office Suite or Similar
متوسط MS Excel
ابتدائی Promote a Positive Image of the Bank
ابتدائی Quality Control Cutting
ابتدائی Reporting Skills
ابتدائی Risk Management
ابتدائی Self Management

زبانیں

ماہر اردو
متوسط انگریزی
ماہر پنجابی