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خلاصہ
Creative and detail-oriented Computer Science graduate with robust problem- solving skills and diverse experience in project management, customer support, freelancing, and quality assurance. Proven ability to lead teams, manage projects, and deliver high-quality results in various roles across different industries. Strong foundation in web development, database management, software engineering, and quality assurance
پراجیکٹس
تجربہ
Business Development head
Managed cross-functional teams to coordinate software deployments, resulting in more efficient and timely project completion.
Negotiated contracts with third-party vendors for essential deployment services, securing favorable terms that saved significant budgetary resources without sacrificing quality or service levels.
Skilled at job management software
customer support executive
Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
Listened to customers' questions and concerns to provide answers or responses.
Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Project Manager
Conducted technical writing for project documentation.
Managed the development team, ensuring clear communication and efficient workflow.
Coordinated with clients to gather requirements and translated them into actionable tasks for the development team.
Supervised sprints and monitored progress to ensure timely delivery of project milestones.
