1. ہوم
  2. عوامی پروفائل

خلاصہ

Dynamic professional in phone banking, seeking an engaging role that challenges my skills and allows me to make a significant impact within a progressive banking environment. Eager to take on new responsibilities and contribute fresh insights to enhance organizational efficiency and customer satisfaction.

تجربہ

کمپنی کا لوگو
Phone Banking Officer
Habib Bank Limited
دسمبر ۲۰۲۲ - موجودہ | Karachi, Pakistan

Handled inbound and outbound customer calls efficiently and professionally.Provided exceptional customer service by addressing inquiries and resolving issues.Promoted banking products and services to customers based on their needs.Maintained accurate records of customer interactions and transactions.Achieved consistently high customer satisfaction ratings.

تعلیم

Hazara University, Dodhial
بیچلرز, بیچلرز ان آرٹس, BA‎
Arts
فی صد 43%
2020
Board of Intermediate Education Abbotabad
انٹرمیڈیٹ / اے لیول, فیکلٹی آف آرٹس, FA‎
Humanities
درجہ D
2014
Board Of Secondary Education Abbotabad
میٹرک / او لیول, آرٹس, matric‎
Arts
درجہ C
2011

پیشہ ورانہ مہارتیں

ابتدائی Ability to Maintain Professionalism
ابتدائی Cash Collection
ماہر Client Relationship
ابتدائی Communication and Interpersonal Skills
ابتدائی Communication Skills
متوسط Customer Relationship Management
متوسط Customer Service
متوسط Customer Service Skills
ابتدائی Delivery Planning
ابتدائی Fast Learner
ابتدائی Handle Stressful Situations
ماہر Manage Client Relationships
ابتدائی Microsoft Office Suite or Similar
ابتدائی Official Tasks Handling
ابتدائی On Tiime Delivery
ابتدائی Order Taking
متوسط Pressure Handling
ابتدائی Promote a Positive Image of the Bank
متوسط Relations Management
ابتدائی Relationship Management
متوسط Reporting Skills
متوسط Risk Management
ابتدائی Social Media Optimization
ابتدائی Social Media Strategies
ابتدائی Social Networking
متوسط Time Management
متوسط Transaction Management

زبانیں

ماہر اردو
متوسط انگریزی

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