1) Actively meet and greet clients, creating a welcoming environment while fostering professional relationships to enhance customer loyalty and satisfaction.2) Organized and managed community events to create a collaborative and engaging environment for residents. Supported external events hosted in the workspace, ensuring smooth execution and reinforcing the brand's reputation.3) Analyzing customer data to identify trends and opportunities and collecting and using customer feedback to enhance services or products.4) Efficiently manage and resolve client complaints by identifying issues, providing solutions, and maintain high service standards to ensure client retention.5) Respond to client inquiries promptly and professionally, offering accurate information and support to meet their expectations.6) Provide outstanding customer service by addressing concerns, ensuring smooth operations, and delivering a positive experience for all clients.7) Collaborate with the team to identify business growth opportunities, develop strategies, and contribute to attracting and retaining a diverse client base.

1) Assist the team in developing and implementing digital marketing strategies for ASO (App Store Optimization) to improve app visibility and downloads.2) Craft app content, including titles, subtitles, descriptions, and user guides, ensuring clarity and engagement for the target audience.3) Conduct market research to identify trends, new business opportunities, and competitors, and perform keyword research to enhance app performance and user engagement.4) Monitor the performance of marketing campaigns through customer feedback and reviews, addressing issues to improve user satisfaction and retention.5) Collaborate with the design team to ensure marketing visuals align with branding guidelines and messaging.

1) Acted as a liaison between the marketing and sales teams, ensuring seamless communication and providing essential product-related information to drive sales initiatives effectively.2) Supported the development and implementation of new business strategies to identify growth opportunities and enhance market presence.3) Assisted the marketing team with administrative support, including scheduling meetings and maintaining documentation to streamline departmental operations.4) Provided administrative support to the HR and Accounts departments, assisting in maintaining employee records and performed general office duties, including managing photocopying tasks, organizing files.