خلاصہ

Enthusiastic and detail-oriented individual seeking an entry-level position as a Bank Customer Service Officer. Strong communication and problem-solving skills, eager to assist customers and enhance their banking experience.
Skills
Problem-Solving: Ability to diagnose issues and propose solutions effectively1.
Patience: Essential for dealing with frustrated customers, allowing for a calm interaction13.
Emotional Intelligence: Understanding customer emotions to provide empathetic responses13.
Clear Communication: Articulating information clearly, both verbally and in writing13.
Product Knowledge: In-depth understanding of the company's offerings to assist customers accurately4.
Adaptability: Flexibility to engage across various communication channels and adjust to changing situations

پراجیکٹس

Social service

تجربہ

کمپنی کا لوگو
Customer service
HB Computers
جنوری ۲۰۱۹ - فروری ۲۰۲۲ | Adda Jahan Khan, Pakistan

No

تعلیم

Thall University Bhakkar
بیچلرز, بیچلرز ان سائنس, ‎
Social Work
CGPA 4.0/4
2025

پیشہ ورانہ مہارتیں

متوسط Acquisition Skills
ماہر Administrative Management 
ماہر Branch Administration Skills
ماہر Computer Knowledge,ms word, community de
ماہر Convincing People
ماہر Coordination Skills
ماہر Cross-Cultural Communication Skills
ماہر Customer Care Representation
ماہر Customer Experience Management
متوسط Customer Relationship Management
ماہر Customer Service Skills
ماہر End to End Sales
ماہر Market Knowledge
متوسط Microsoft Excel
متوسط Mobilization
ابتدائی Official Tasks Handling
ابتدائی Persuasion Customer
ماہر Quick Learner
متوسط Sales
ماہر Time Management Skills

زبانیں

متوسط انگریزی
ماہر اردو

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