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خلاصہ
Namra Hassan Mohani is a digital marketing and customer care professional with expertise in social media management, CRM, and process optimization. Currently an MBA Marketing student, she has experience handling high-volume customer interactions at Lalani Associates, streamlining workflows, and collaborating cross-departmentally. As a former lecturer at Jinnah University, she developed business course material and engaged in student recruitment and counseling. Skilled in digital marketing tools like Facebook Business Manager, Instagram Marketing, and Meta applications, Namra is adept at client communication, data management, and relationship building. Fluent in English and Urdu, she brings a strategic approach to brand engagement and customer service.
تجربہ
Customer Care Executive
Working as customer care executive