Hire, train, oversee, and sometimes fire employees
Order food and beverages, equipment, and supplies
Oversee food preparation, portion sizes, and the overall presentation of food
Inspect supplies, equipment, and work areas
Ensure that employees comply with health and food safety standard
Address complaints regarding food quality or service
Schedule staff hours and assign duties
Manage budgets and payroll records
Establish standards for personnel performance and customer service

Managers coordinate activities of the kitchen and dining room staff to ensure that customers are served properly and in a timely manner. They oversee orders in the kitchen, and, if needed, they work with the chef to remedy any delays in service.


As a cafeteria worker, my primary responsibilities are to prepare and serve meals, typically for large groups of people. When preparing food, you adhere to any and all food preparation safety standards. When serving, you give food to customers as they walk through a line or by selling prepackaged items that can be purchased a la carte. In addition to preparing and serving food, your duties include restocking and maintaining supplies for the kitchen and cafeteria, as well as maintaining and cleaning the kitchen, equipment, and washing dishes.

Responsibilities
• Ensure that all workings are manufactured in a correct, cost effective and timely manner in alignment with specifications and quality requirements.
• Chalking out or improve operational systems, processes and best practices that guarantee organizational well being Purchase materials, plan inventory and ensure warehouse efficiency.
• Contribute towards the achievement of company’s strategic and operational objectives.
• Examine financial data/statements and use them to improve profitability.
• Perform quality controls and monitor production KPI’s.
•Recruit, train, supervise and appraise human resources.
• Cater to clients’ or personnel’s concerns.
• Communicate all operating policies and/or issues at department meetings.
• Must be available 24/7 in case to respond to any guest or employee emergencies.

Operations Manager top skills:
• People Management.
• Decision-Making.
• Dependable.
• Planning and Organizing.
• Communication Skills.
• Team Work.

•Assist the Owner in his day to day operations
•Taking responsibility for the business performance of the restaurant.
•Ensure full compliance to Restaurant operating controls, SOP’s, policies, procedures and service standards.
•Performs daily, weekly and monthly property inspections.
•Ensure restaurant staff is provided with uniforms and name tags, and upholds property grooming standards.

Front-of-house:

• Coordinating the entire operation of the restaurant during scheduled shifts.
• Managing staff and providing them with feedback.
• Responding to customer complaints.
• Ensuring that all employees adhere to the company's uniform standards.
• Meeting and greeting customers and organizing table reservations.
• Recruiting, training and motivating staff.

Restaurant management combines strategic planning, shift pattern organization and day-to-day management activities. Depending on the nature of the outlet, the role may have creative aspects, particularly in marketing and business development.
Business activities:
• Taking responsibility for the business performance of the restaurant.
• Analyzing and planning restaurant sales levels and profitability.
• Setting budgets and/or agreeing them with senior management.

Front-of-house:

• Coordinating the entire operation of the restaurant during scheduled shifts.
• Managing staff and providing them with feedback.
• Responding to customer complaints.
• Ensuring that all employees adhere to the company's uniform standards.
• Meeting and greeting customers and organizing table reservations.
• Advising customers on menu.
• Recruiting, training and motivating staff.
• Organizing and supervising the shifts of kitchen, waiting and cleaning staff.

Responsible for driving all areas of the business and for leading teams to deliver results.
Also in charge of monitoring and driving a range of KPIs within a fast paced, high volume retail environment.
Duties:
• Deputizing in the manager’s absence.
• Supporting and advising staff when they are in difficulty.
• Promoting sales growth and profits.
• Report incidents to the general manager.
• Identifying and resolving stock deficiencies.
• Reporting any issues of concern to senior managers.
• Reporting staff hours to the Payroll department.
• Driving a sales culture within the store.
• Making sure all administrative functions operate at the
highest levels.
• Reviewing customer feedback and then suggesting ways to
improve processes and service levels.
• Managing professional relationships with suppliers.

As an experienced customer service associate, I would like to put my earned skills to good use and provide assistance to the customers by solving their queries. While earning this experience, I have gone through different situations and earned skills to handle the arising problems and tricky conditions.