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خلاصہ
I am An MBA graduated from University of Sunderland United Kingdom and a senior banking professional, I am a passion-driven individual with a positive outlook towards life and focus on doing smart work. I had always been inclined toward gaining experiences from extracurricular activities as well and gained volunteering experiences in order to enlarge my awareness of the society I live in and of my surroundings. With a proven set of accomplishments, a well-rounded, hardworking and dynamic personality, I believe I can add value to any company and specifically the department I would be working for. The professional experiences earned through a rigorous internship, Crew Trainee and Business Development Manager in challenging position have honed my problem solving abilities as well as enabled me to tackle issues of varying nature. Having gone through some challenging situations, it has not only helped me attain the practice of analyzing problems in great depth and through a variety of lenses but also assisted me in putting different perspectives into a more holistic picture. I always have wanted to be good at what I do and excel in whatever capacity I am in. This combination of both my inquisitive nature and volunteerism makes me suitable for a career in business, where a robust analysis of the information and a call to action is the order of the day. Not only this, I am adaptable to various environments and situations and have the capability to make the most out of it. I get along with people well and believe that communicating well with them is the key to understand them. For me, working in a reputable organization have been one of my life goals and in order to seek for it, I have always been determined over the course of my lifetime and I believe I have thrived for it.This is vital for me since I believe that this can be a turning point in life where I will be exposed to opportunities to grow.
پراجیکٹس
تجربہ
Officer Branch Officer
To process & issue remittances instruments (Pay-orders, Payslip, Demand Draft, Online transactions)
To conduct periodic review of relevant GL Heads for balancing and reconciliation including (PO, DD, OBC, Lockers Time Deposits etc.)
Responding to customer queries w.r.t Products, Account Opening/formalities, KYC maintenance & Customer Due Diligence as per the Operations Manual
To ensure healthy coordination with internal and external stake holders (customers, peers, supervisors, auditors etc.)
Customer Relationship Manager
Building and maintaining relationship with clients and key customer of organization.
Supervise customer services and respond to customer inquiries.
Performs research and analysis on specific issues, as required, and independently prepares non-routine letters and reports.
Attending meeting with clients on regular basis to build relationship with existing accounts holder.
Achieving client relationship targets as set by the Head of Department.
Oversees and administers day-to-day activities of the office.
Strong interpersonal skills and an ability to build rapport with customers.
Business Development Manager
Analyze current and past expense budgets, sales, product deficiencies, and revenues, enables me to provide recommendations for the company’s growth and resolution of problems.
Engage in market research in order to identify new opportunities for business.
Explain to potential customers about the various benefits offered by company products or services.
Respond to queries and complaints from clients as regards the company’s products this should be done in a timely fashion.
Develop business proposals for existing and new customers.
Develop comprehensive knowledge about the business and its development practices, marketing activities, prospective clients, and the trends for the industry.
Participate in forums related to the industry conferences and client discussions. In other words, act as a representative of the company.
Supervise database of client relationship management and utilize the result to manage customers.
crew trainee
Responsible for giving training to all new crew member and are also given authority over them.
To make sure that the crew are doing their job in a correct and proper way.
Role model for new member.
Striving to satisfy customers, Taking initiative and ownership, Consistently following standards of the company.
Demonstrating and promoting teamwork.
Operate at four levels as an expert, coach, role model and trainer.
This job provides me experience and skills such as time management, customer service, responsibility, problem solving and team building.
