* Managing mobile fleet for corporate customers
* Providing support on calls, Chat and Email
• Creating new Mobile connections and upgrade
• Monitoring usage and billing to reduce cost
• Providing mobility solutions to corporate customers to reduce cost.
• Providing basic trouble shooting to customers incase of a fault
• Managing data & roaming usage to minimize cost
• Siebel Knowledge
* Applying value added services using Telstra Help desk
Ringing customer sales
forecasting sales
ordering merchandise
checking inventory
handling cash
operating lotto machine
Recieving incoming calls and directing them to concern departments ,providing informations to guests
checking-in guests
Escorting them to guests
Handling cash
Checking-out guests
Maintaining guests profile