خلاصہ

Project Management and Infrastructure Architechuring has made me a Professional and Expert Level Support .
From different Certification and Long Experience have lead me to Consult more better than prevoiusly .
Last Experiences from Resturant industry has given me a lot of boost in Project Management , Team Management and ERP implementation .
Mixture of both Software and Infrastructure proves me as a Best resource of Information Technology

پراجیکٹس

Lahore Head Office

تجربہ

کمپنی کا لوگو
Manager IT (HOD)
Pizza Max
نومبر ۲۰۱۸ - موجودہ | Karachi, Pakistan


·          Managing all the Entities
o    Atta Food ( Pizzamax )
o    Royal Taste Pizza
o    GinSoy
·          Managing all the 31 Branches along with Call Center and Ware house Throughout the Nations
·          IT Governance and Support Passive Side
o    Responsible for Head Office and Call Center POS ; for Firewall and Aggregated Routers ; Call Center Network and VoIP ; Asterix Server; Application and Database Server ; Includes All servers, PBX, Surveillance, Network, Power etc ; NAS storages ; Domain Controllers and Firewall Proxy; Mail Exchange Server ; VMs and Backup Storages ( ESX ) ; Critical IDs and their Email Communication
·          IT Governance and Support Active Side
o    Includes All Branches servers, Surveillance, Power etc ; POS ; All Branch Nodes and Local Network
·          SOPHOS Firewall and Endpoint Integration and implementation on 200 Users
·          Internal and External IT Audit and Reports
·          Administrating and Troubleshooting all Networks
·          Leading IT Team Nation Wide
·          Integrated Different Partners with ERP and POS

کمپنی کا لوگو
Deputy Manager IT
INSIGHT Securities Pvt Ltd
اپریل ۲۰۱٦ - موجودہ | Karachi, Pakistan

● Managing all the Entities
○ Pardesi Securities Pvt ltd
● Managing all the National and PSX offices
• IT Administration and Support
o Includes All servers, PBX, Surveillance, Network, Power etc
o Responsible for NAS storages
o Responsible for Domain Controllers and Firewall Proxy
o Responsible for Mail Exchange Server
o Responsible for VMs and Backup Storages
o Responsible for Critical IDs and their Email Communication
• Responsible for Internal and External IT Audit and Reports
● Administrating and Troubleshooting all Networks
● Consult and Configure new and old Information Systems
● Consult and Configure new and old IT related policies
● Administrating and Troubleshooting all Application, Web and DTP
● Support to Offline Customers, within the Domain
● Leading IT Team
● Responsible for Backup and Storages
● Responsible for All VPN, Communication and DR site Recovery
● Responsible for DR site Management
● Responsible for all Voice and Multimedia Recordings and storages

کمپنی کا لوگو
IT Support Engineer
English Biscuit Manufacturers (Pvt.) Ltd.
اکتوبر ۲۰۱۰ - اکتوبر ۲۰۱۳ | Karachi, Pakistan

● Windows Server 2008 Power User System Administration
● Handling all the AD related tool as a Power User
● Partially trained on CCNA in house
● Trained on MCITP (Windows Server 2008 , AD , Applications , Infrastructure ,Windows 7)
● Support and Services on Video Conferencing , different Sites
● Helpdesk Management through SPICE WORKS.
● Handling the Printing Solutions.
● Installing and configuring computer hardware operating systems and applications;
● Monitoring and maintaining computer systems and networks
● Talking staff/clients through a series of actions, either face to face or over the telephone
● Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
● Providing support, including procedural documentation
● Following diagrams and written instructions to repair a fault or set up a system
● Supporting the roll-out of new applications /Applicants through AD
● Setting up new users’ accounts and profiles and dealing with password issues
● Responding within agreed time limits to call-outs.(TATS)
● Working continuously on a task until completion (or referral to third parties, if appropriate)
● Prioritizing and managing many open cases at one time;
● Rapidly establishing a good working relationship with customers and other professionals
● Testing and evaluating new technology (software /Hardware)
● Conducting electrical safety checks on computer equipment.
● Additional Role on Monitoring and controlling of the PLCs connected on the Network .
● Additional Role on Generating Real Time Reports through HMI .
● Additional Role on Installation of Client HMI on users PCs.
● Additional Role on Error Handling of PLCs connected through OPC server to the Network
● Additional Role on SAD on PLCs and HMI
● Additional Role on Implementation of OEE on the industry , to improve the QUALITY of the product and the system.

تعلیم

Institute of Business & Technology - BIZTEK
ماسٹرز, ماسٹرز ان سائنس, CS‎
Computer Science In Progress
CGPA 3.12/4
2022
Simplilearn
سرٹیفیکیشن, Intro To GCP‎
Cloud Computing
مکمل
2021
Simply Learn
سرٹیفیکیشن, Intro To Cyber Security‎
network security
مکمل
2021
Microsoft Certificate IT Professional (Server Administrator)
سرٹیفیکیشن, MCSE‎
Server Administration
مکمل
2015
IBT
ماسٹرز, ماسٹرز ان سائنس, MS‎
2015
National Productivity Organization (NPO)
سرٹیفیکیشن, OEE and TPM‎
oee and Tpm
مکمل
2012
IBT
بیچلرز, , BS (4 years)‎
Computer Science
2010

پیشہ ورانہ مہارتیں

ماہر hardware
ماہر networks
متوسط Amazon AWS Command
متوسط Branch Support.
متوسط CCNA
متوسط Certified Support Manager (CSM)
ماہر Control Points Knowledge
ماہر Cooordination Skills
ماہر Executive Presentation Skills
متوسط Export Development
ماہر Import Operations Handling
ماہر Informati0on Technology Command
متوسط Lead in
ماہر MCSA
ماہر Operational Tasks Handling
ماہر Server Monitoring
متوسط مبيعات المؤسسات
ماہر VAS Support
ماہر Wide knowledge of computers
ماہر Wireshark 
متوسط إغلاق

زبانیں

ماہر انگریزی