Monitoring customer complaints on NMS.
Generate Alerts.
Assigned Technical Teams to resolve customer complaints in short time.
Giving Technical support to customers

My Job Responsibilities are.

Network Maintenance Operations.
Study of drawings and specification of project.
Prepared Method Statements of different components of Project like direct buried, through duct, attachments etc.
Execution of different activities of project as per drawings and specifications.
Assisted to the operation manager with study and review of project drawings, documents & specifications.
Preparing as built drawings and quantities for final approval.
Prepared monthly progress reports.
Manage all civil & technical work as per site requirement.
Maintain the quality of material and work as per specifications
Survey & planning of Long haul and Metro project.
Decided rout of OFC with coordination to existing services.
Prepared drawings on Google MAP to show OFC route.
Survey & planning OFC route inside.
Vendor Management.
Co-ordination with other OFC operators and Govt. authorities for ROW issues occurring on daily basis.
Check & Recover Discrepancies in Fibers.
Final Testing with concerned companies for Provisional acceptance certificate.
Study as build diagram through GPS coordinate.
Check Termination & testing of OFC at ODF
Check the all specification of ODF ( Pigtails, Connectors, Fiber arrangements)

i have work as technical supervisor in multinet .

i have work in Multinet As Senior splicer Fiber Optics .during this period work on different project .