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خلاصہ
Experience professional over 15-year in Local& USA Market in network, systems and technical support. An enthusiastic employee with knowledge and experience in AWS, Azure, GCP, Cisco, Cisco Meraki, ISE, NAC, DNAC. Juniper, IT Security, Cisco FTD, Palo Alto, Fortinet McAfee, Symantec, LAN/WAN Skilled in task prioritization, and effective communication. Hard-working and technically skilled known for accuracy, self-motivated and result-oriented professional in Technical and Corporate Sector.
پراجیکٹس
تجربہ
Network Architect
o Working with US Clients and providing T-Shoot and support on their network.
o Managing Cisco (Routers &Switches), Cisco Meraki, Cisco ISE, Cisco NAC, and Cisco DNAC of the US Clients.
o Network design and implementation to meet business requirements and evaluate new network technologies for US Clients.
o Conduct POCs for new technologies in network, security, and cloud services for US Clients.
o Propose and implement system enhancements (software and hardware) that will improve the performance and reliability of the network according to the US client requirement
o Develop and evaluate network performance criteria and measurement methods.
o Excellent knowledge in managing and supporting of firewalls including setup of filtering, groups, and site to site VPN configuration preferably using multivendor technologies like Cisco, Cisco Meraki, Cisco ISE, Cisco NAC, and Cisco DNAC.
o Wireless network design and administration through Cisco Meraki.
o Excellent knowledge of best practices related to management, control, and monitoring of security and networking infrastructure.
o Periodically review and propose plans for network services and cabling infrastructure for US Clients.
Network Engineer
o Installing, configuring and supporting Juniper routers, switches, o Monitored and performed hardware and software upgrades to networko Responded to support calls regarding network issues and document a summary support providedo Contacted vendors for warranty repairs and replacementso Manage Inventory of NWD
System Engineer
Provide solutions and 24x7 Support on McAfee& Symantec Products. Below are the details:
o Planned, implemented and integrated updated system-oriented projects
o Assisted customers by providing exemplary help desk service and support
o Evaluated McAfee& Symantec development project plans and recommended adjustments
o Provided status updates to those affected when issues came up.
System Engineer
Provided solution on McAfee products and support details are:
o Fatima Group: Deployed McAfee product (ePO, DLP, MVM) in Fatima Group and also migrated the domain of 500 nodes in Lahore & Multan
o Lahore Stock Exchange (LSE): Deployed McAfee products ePO 4.5, DLP 9.1, AV 8.8 in LSE and also tested successfully. Trained support team on the mention products
o Muslim Commercial Bank (MCB): Deployed McAfee products including Found Stone, ePO 4.5, Agent 4.5, AV 8.7, Antispyware 8.7, HIPS 7.0, DLP 9.0, Site Advisor and Agent Handler
o Securities and Exchange Commission of Pakistan (SECP): Deployed McAfee products which includes installation, configuration of NSP, DLP, EWS 5.5
o FRF Telecom Office Mobilink: Installation, Troubleshooting and supervising ePO 4.0, DLP, HIPS, SMG, SWG
o Made recommendations to improve technical practices
CMT Executive (Team Lead)
Provided support on WiMAX & HFC clients
o Handle all technical issues. Follow up. Conducting team meeting, discuss and update the issues.
o Manage all the network related issues of cooperate client end users
o Proactively identified and solved complex problems impacting operations management and business.
CMT Executive
Provided support to GSM customers
o Actively involved in all activities related with the GSM& resolving all technical issues with concern teams
o Manage and handle all the other issues regarding calls& VAS through TABS.
