Have 6 plus years of experience in IT industry, and post go live/production support using various technologies.
Working as application analyst and proivde production business application support to business. Including IT operations such as Daily, weekly, monthly task.
Responsilble of all daily, monthly jobs monitoring and make sure they should be completed successfully without any error.
All the Business applications monitoring for maintenance and health checks activity.
Providing services to business user through user request and service request on ITSM.
Resolving business applications issue through Incident managent on ITSM#.
Gathering business requirements thorugh CRF and arrange to fullfilled their needs to discuss with stakeholders.
Responding to the ad hoc queries of raising by Manager level related to the business applications details such as infrastucture,hardware softwares version etc.
Book keeping of all informations related to the business application at all level.
Involving on DR activity of business applications at organization wide and perform role model.
interact with business users at all level top to bottom and satisfy them.
Using various IT Technologies and tools
Teradata Operations
OBIEE 11g 11.1.
ERP Operations
Oracle financials R12 module GL, Ofams, SL
Oracle HRMS core HR,
Payroll,
Transfer posting,
Recruitment,
Fund system.
In house payment system (Central Payment System)
IT Tools
Toad for oracle.
plsql developer.
xshell.
putty.
Teradata administrator.
Teradata sql assistant.
This is Abdul Majid Siddiqui currently working in UBL Head Office IT department outsource company Tashal Enterprises as Application Support Analyst following are the applications.
BI- OBIEE 11G
ERP - Oracle Financials R12
HRMS
Other Inhouse application