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At SMARTECH Consulting, i am working in the following capacities:

 Designed Company’s Logo
 Developed Smartech’s Company Profile.
 Input suggestions in designing Company’s Official Website.
 Get Project Requirements from Client and then in collaboration with Project Manager and QA Lead make Process Flows and develop BRDs (Business Requirement Documents), SOW (Statement of Work) accordingly for various projects including Tranguard Blue Collar Recruitment application (HQ and Agent Module), Cash Services Billing Solutions, TWS / HQ-HCM, Phishing Simulator etc.
 Developed PDF User Guides and HTML Help Guides (via Adobe RoboHelp 10 and SnagIt 11) for Transguard R360 HQ (Head Quarter/Admin) and Agent Modules – a 150 pages web application.
 Keep on updating the Transguard 360 HQ and Agent Module guides with On-Going CRs (Change Requests).
 Created Instructions Set for SQL Reports Scheduling.
 Managing Company’s SMM (Social Media Marketing) on platforms like Facebook, Linked in and Twitter.

At APPSLINK Consulting, i am working in the following capacities:

 Created Company’s standard template for Documentations
 Developed MS Word and PDF User Guides and HTML Help Guides (via Adobe RoboHelp 10 and SnagIt 11) for Transguard R360 HQ (Head Quarter/Admin) and Agent Modules – a 150 pages web application.
 Keep on developing and updating the User guides with the on-going CRs or newly developed features that either to be incorporated with the Transguard R360 app or work standalone.
 Coordinate with Sen. BA, Developers, QAs and Service Delivery Manager in order to work on documentations.
 Developed FS (Functional Specifications) and SOW (Statement of Work) documents.
 Developed User Guide for Appslink Product named WorkForce 360 – a 300 pages web application.

At Amigo Software, i worked in the following capacities:

PROJECT COORDINATION
 Coordinated with different teams to get their projects done within the given time by getting daily work updates from them and forward it to the CTO
 Managed one of our clients (Alcatel-Lucent) product portal. Upload all the documents and Software releases on portal as well as on FTP location and ensure if the latest version is available for them and their clients. Also coordinated with developers to get the changes (ask by ALU) done on portal
 Coordinated with Graphic Designer to get the Product’s Brochures and Datasheets finalized
 Managed Company’s Internal Task Portal and Assign tasks to subordinates
 Coordinated a project of Logo Designing
 Created and managed Think-e Solutions page on social website ‘Facebook’
 Get monthly work progress reports from the Air Business and Adaptive Management Console teams and update their clients accordingly
 Lead a Flash based project named NMS Adaptive Management Console.
 Coordinated one of our company’s website, www.think-e.net and get all work done via graphic designer and software developer
 Coordinated with business development manager and graphic designer for showing our company’s presence in eXpo exhibition. Got banners and other relevant stuff designed by graphic designer

TECHNICAL DOCUMENTATION
 Developed and managed all documentation stuff (involving User guides, Administration guide, Install guides, Help Guides, Product manual etc)
 Created a profile for Think- e Solutions
 Created our company’s Product Acceptance Letter
 Case Study of MCB for Think-e Solutions
 Drawn pictorial presentations in MS Visio
 Developed release notes of OmniPCXRECORD software application
 Brand various documents on set formats
 Created power point presentations for Company’s profile and products

QUALITY ASSURANCE
 Did Load Testing of Recording application named eRECORD for Global Crossing and Level (3) c

At BITWORDS MEDIA, I worked as a TECHNICAL WRITER. The major responsibilities were:

 Web content writing for www.bitwords.com, www.bit-cart.com,
 www.ecommercecompany.com, and www.remoteseat.com
 Blogging for www.bitwords.com, www.bit-cart.com
 Article writing.
 Press Releases
 User Documentation/Manuals.

At XTREMAX, I worked as a JNR. SEO. The major responsibilities were:

 Blogging and other SEO techniques for increasing Page rank of website in Google
 Proposal / Article Writing
 Did some Data Entry as well in Joomla

I flourished my writing skills by doing freelance Content writing in SOFIZAR. My job description was to write Research and Rewrite based articles.

I successfully completed internship in DESCON INFORMATION SYSTEM as a Technical Writer. During my internship, I created some user manuals and user guides of different software by using Robohelp X7 and Snagit.