Summary

To become an articulated professional equipped with necessary theoretical as well as pratical exposure in the field. Interested in joining a company striving for excellence i offer dynamism, enthusiasm coupled with determination to pursue a successful and productive career in the cosmos of chanllenges.

Experience

Company Logo
Associate Manager
Telenor Microfinance Bank
Dec 2021 - Present | Lahore, Pakistan

Complaints handling through SR,s work code within defined TAT, outbound calls and emails.
Maintain the Standards of customer services while interacting with customers.
Coordinate with Branchless Banking Managers/ ADC team for timely reporting and resolution of issues.
Maintain coordination with the branch team to ensure the wallet activation process is seamless for the customers.

Company Logo
Associate Manager
Telenor Microfinance Bank
May 2018 - Dec 2021 | Lahore, Pakistan

Verify Account Opening form & supporting documents.
Approve Customers accounts closing request of the branches & provide clearance letters.
Provide manually clearance certificate of customers on request of branches.
Verify & approve the Prepayments request & LPC of Branches.
Funds transfer of diseased customer from disease customer account to individual account.
Disbursement of cashless files by verifying the request of branches.
Provide Ecib to bank with 100% verification on given TAT.
Provide Nadra Verification to bank of customers at given TAT.

Company Logo
Accountant
Haidery Agencies
May 2016 - Dec 2017 | Lahore, Pakistan

Prepare statement of payables & receivable on monthly basis.
Prepare daily cash flow statement.
Prepare Salaries & wages of comapny staff.
Maintain all accounts manually & in software like journal entries, Bank Received, Bank Payable, Cash Received, Cash Payment.
Maintain petty cash & bill regarding it.

Company Logo
Accounts Executive
Bahauddin Zakariya University Lhr Campus
Feb 2014 - Apr 2016 | Lahore, Pakistan

Bank Reconciliation Statement.
Prepare Profit & Loss & Balance sheet on monthly bases.
Prepare daily cash flow statement.
Prepare statement of payable & wages of company.

Education

PUNJAB UNIVERSITY LAHORE
Bachelors, Bachelors in Commerce, ‎
Accounting & Finance
2014
Govt Dyal Singh college lahore
Intermediate/A-Level, , ‎
Accounting & Finance
2011
Govt City Muslim League High School Lahore
Matriculation/O-Level, , ‎
Biological Sciences
2009

Skills

Intermediate Customer Satisfaction Management
Intermediate Knowledge of Bending Machine
Intermediate Security Principles
Intermediate Team Player

Languages

Intermediate English
Expert Punjabi
Expert Urdu