Experienced Administrative Manager with 12+ years of invaluable experience across diverse industries including Media, Information Technology, FMCG, Corporate Head quarter and Customer Services. Proven expertise lies in steering administrative and corporate affairs for group companies, showcasing mastery in security protocols, facilities management, budget allocation, project oversight, HR services, industrial relations (IR), and seamless liaison with government departments.
Throughout my career, I've consistently excelled in optimizing operations, ensuring compliance, and driving efficiency across various industries. I've been instrumental in implementing strategies that enhance productivity, security measures, and streamline administrative processes.
Lead and inspire the administrative team to achieve operational excellence. Develop and implement comprehensive administrative processes and policies. Supervise housekeeping, repair, and maintenance of facilities, including buildings, furniture, and fixtures. Manage security protocols, HVAC systems, and utilities for optimal functionality. Procure and manage office supplies, entertainment provisions, and necessary materials. Monitor and optimize inventory levels for cost efficiency. Implement and monitor security measures to safeguard personnel and assets. Conduct regular safety drills and training sessions. Handle government correspondence and liaise with relevant authorities. Coordinate airport protocol and executive clearances for smooth travel. Manage personal affairs for executives, including scheduling, travel arrangements, and correspondence. Uphold a high level of discretion and confidentiality. Monitor vehicle arrangements, repairs, maintenance, and fueling. Oversee generator operations, repairs, and maintenance. Manage utility services to ensure uninterrupted operations. Optimize utility usage for cost efficiency. Collaborate with HR to support various administrative aspects of human resources. Assist in employee on boarding, records management, and HR-related initiatives. Contribute to the development and management of the annual budget. Identify opportunities for cost savings and process improvements. Handle petty cash disbursements and reconciliations. Maintain accurate records of petty cash transactions. Coordinate and oversee administrative aspects of events, ensuring smooth execution. Manage relationships with vendors and service providers to ensure quality services. Explore and implement technology solutions to enhance administrative efficiency. Identify areas for continuous improvement in administrative processes and implement best practices.
Oversee and manage of all day to day administrative functions of the organization.
Develop and implement administrative policies, procedures, and systems to ensure smooth operations.
Hire & train administrative and clerical staff and support to HR department for their all operations.
Management of security guards at office premises and guest house to make safe environment.
Manage protocol for all international and local visitors in office premises and guest house.
Monitor petty cash and manage budgets for administrative expenses for Lahore all offices.
Manage facilities for employees, including office space, equipment, and entertainment.
Handle vendor management, including procurement, contracts and negotiations.
Continuously evaluate supplier performance and identify opportunities for improvement.
Maintaining all expense record and inventory & prepare reports.
Manage transportation arrangements and Guest House management of employees and company guests.
Manage Supplies of office and Café and implement hygienic environment in office premises.
Manage and supervise of all internal & external events for Interactive, The Coffee Bean & Tea leaf, Eikon7 & Buraq Planetary society and other welfare activities.
Fulfill of C.E.O/Directors requirement for office & their personal affairs.
Supervision of repair & maintenance including office building, Generator, Vehicles and electric equipment.
Matters related to EOBI/ Social security/Legal department like Excise & Taxation, LDA, and Police etc.
Other miscellaneous task assigned by Directors/C.E.O
Following hands-on experience of Project Administration & procuremet of following mega projects from start to end.1. PROMIS (Police Record office Management Information System)2. SNGPL Data Center SLA3. Punjab MassTransit Authority Complete IT Solution4. Metro Cash & Carry CCTV Installation5. Fauji Fertilizer Company Limited “Supply, Installation, Testing,Commissioning and Maintenance of Hydra
Supervising the day-to-day operations of the administrative department and staff members.
Developing, reviewing, and improving administrative systems, policies, and procedures.
Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
Collecting, organizing, and storing information using computers and filing systems.
Responsible for overall general administrative task including canteen and janitorial staff management.
Check and maintain hygiene and sanitation (floor & personal hygiene) in all sections of production floor through close coordination with different departments.
Ensure that unauthorized people or products do not enter or leave the premises.
Security Management of sites with implementation of strict entry procedures, gate pass system, incident reporting and follow-ups.
Overseeing, receiving, and maintaining traffic control of different vehicles.
Responsible for proper handling of requisitions, orders, receipt, and storage of stock.
Ensure appropriate inventory levels are maintained and communicate with concern departments regarding stocking, ordering and deliveries.
Manage and look after all labor matters to ensure quality as per standard.
Inspect and evaluate the environment, equipment, and processes in working areas to ensure compliance.
Performing hazard assessment and ensuring that employees use personal protective equipments (PPE) where necessary.
• To perform all HR functions• File and retrieve corporate documents, records, and reports.• Collection of Schedule Task Sheets of HOD’s from Head Office and Sites and file record.• To supervise Sites Meetings, Tasks, Minutes,• To supervise Tasks follow-up of Sites• To pass on instruction of Management through email to concerns when directed• To act as person of contract for GSM companies, corporate account and handle all related matters• Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.• Make travel arrangements for executives and visas of Directors and their families.• Maintain the housekeeping budget and train housekeeping and other clerical staff • Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.• Filled membership form of Directors and their families for Oasis Golf & Aqua Resort, Gymkhana for entertainment.• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and presentation software.• Interpret administrative and operating policies and procedures for employees.
Recruitment & Selection
Designing job ads and getting them approved from Head HR.
Maintain a permanent CV Data base.
Prescreen and short list suitable candidates for Interviews.
Schedule, conduct and coordinate interviews.
Making job offers and negotiating salary with selected candidates.
Conduct orientation of newly hired employees.
Coordinate probationary period evaluation and get it approved from concerned Head of Department.
Liaison with different universities and technical training institutions for recruitment and selection
HR Operations
Completing personal files upon joining of a newly hired employee.
Perform detailed reference check for newly hired employees as per company policy.
Maintain a permanent record of employee personal files.
Check and verify Leave and attendance record.
Generate payroll and ensure timely payments of salaries.
Handle and administer employee leave requests.
Handle and administer employee advances and loan requests.
Handle employees complaints and queries regarding salaries
Admin operations
Housekeeping management.
Safety and security matters.
Maintenance of the office premises.
According to the budget dealing with vendor and suppliers.
Interpret and apply policy and procedures.
Solved all customer related issues and queries over the call and educate the customers with current value added services and packages and provide good customer services.