I am working as a Sr. Business Analyst/Solution Architect majorly responsible for ERP Solutions and Business implementation. My Key responsibilities include:
Working on Agile methodologies for identifying and documenting client requirements to design, develop, API integration and implementation of client’s business on various business solution applications i.e. ZOHO, Shopvox, Salesforce, Buildium, Freshbooks and other business Apps.
Collaborate internally within the organization and with customers from across several functional areas to understand key functional needs and translate these needs into building new features/products and enhancements to existing features/products
Develop and implement policies and procedures throughout the business process development in order to maximize the efficiency, effectiveness and overall quality of the system
Manage roll-out of new features/products to customers and clients, including training relevant users and communicating updates with management
Migrate data from different systems into ZOHO or other CRM/ERP platforms
Execution of new functionality such as layouts, custom objects, and fields, reports, and dashboards providing an analytical picture to clients in order for them to make necessary decisions at the right time. Schedule and manage reports to client sales teams
Ensure data quality in customer deliverable via rigorous QA review prior to release
Customer support specialist for launched systems/features to ensure bugs and issues are addressed effectively and efficiently
Documentation and preparation of training manuals for clients and internal teams
Training of client teams on the developed system/features Leading a team of highly capable developers and analysts to help provide a complete client solution

Identify and document client requirements, design, develop, integrate and implement clients business on various business solution software i.e. ZOHO, ShopVox, Buildium
Collaborate internally within the organization and with customers from across several functional areas to understand key functional needs and translate these needs into building new features/products and enhancements to existing features/products
Implementation of procedures throughout the business process development in order to maximize the efficiency, effectiveness and overall quality of the system
Manage roll-out of new features/products to customers and clients, including training relevant users and communicating updates with management
Migrate data from different systems into ZOHO or other platforms
Ensure data quality in customer deliverable via rigorous quality review prior to release

Worked as Senior Modification Control Engineer & Project Coordinator involved in various key tasks of SAI AWM. Key responsibilities included:
Working as a team lead for the modification section of SAI fleet. Managing and overviewing all the modification-related tasks and assigning responsibilities to team members to ensure compliance of all tasks as per defined schedule.
Responsible for conducting meetings, accessing the viability of modifications, taking decisions regarding how and when to perform specific tasks, ordering, and procurement of relevant materials, and other required tools.
Production and planning of work packages for different schedules and unscheduled maintenance and their evaluation for regulatory compliance.
Managing and leading my team, assigning duties, ensuring fair work distribution, and task completion as per schedule.
Correspondence with local regulatory authorities, manufacturers, vendors, and internal departments for assistance on technical matters acting as a liaison for smooth completion of all required modifications.
As a team lead, I have to utilize technical and problem-solving skills to ensure all queries are resolved in the most efficient manner without effecting task deadlines.