A proactive operations manager with extensive experience in talent acquisition, showcasing a successful track record in sourcing and securing high-caliber candidates. Proficient in cultivating and nurturing strong connections with both clients and candidates, ensuring a smooth and efficient recruitment process. I possess outstanding communication skills, a profound grasp of industry dynamics, and a history of consistently providing tailored recruitment solutions that align with client requirements.
• Strong verbal & written communication skills with an excellent command of the English language• Correspond with clients via phone and email to discuss feedback and any complaint resolution.• Ask for positive testimonials from clients.• Addressing client issues and finding solutions to meet their requirements.• Successful collaboration with colleagues within the organization individuals or groups outside the organization.• build positive relationships, and contribute to a harmonious team environment.• Demonstrating integrity involves maintaining a consistent set of values and principles across different situation• Manage customer conversations regarding new users, training opportunities, acquisitions, escalations and general business consultancy• Maintain set targets for NPS - identifying attractors and detractors in the business• Demonstrating integrity involves maintaining a consistent set of values and principles across different situation• Support business strategy development and implementation.• Collaborate with cross-functional teams on business initiatives.