To excel in a challenging role with opportunities of development and growth and to be an asset for the organization and society.
My key personnel strengths are
Confident and pleasant personality
Relationship building. Ability to get along easily with all levels of management
Proven track record of customer care
Decision making capability
Team player
Customer services and client handling to provide appropriate solution and to achieve optimum customer satisfaction.
Development and execution of structured revenue plan, based on a sound knowledge of market variables and customer needs.
Open new accounts/Closing accounts
Inquiries on internet services
Overseas transfers
Promote bank products and services
Change statement of account cycles
Identify customer needs
Refer customers to appropriate banking services and representatives.
Maintenance of high delivery of service quality standards at counters
To ensure smooth day to day operation of branch banking process.
Customer services and client handling to provide an appropriate solution and to achieve optimum customer satisfaction.
Dealing in Government Securities (SSC & DSC)
Cash counter operations i.e. LCY / FCY payments/receiving.
Outward & inward clearing, processing of T.T, internal transfers, Pay orders & Cheque book & ATM card deliveries, 05 leave Cheque book issuance.
Resolve ATM, CPM related issues i.e. stocked cash, cheque, card stocked, ATM & CPM and GL balancing in coordination with ADC reconciliation department.
Have complete command on ATM replenishment and troubleshooting.
Ensure efficiency, cost effectiveness and accuracy of transactions through proper controls, systems and procedures
Cheque Book delivery
Clearing
OBC (Collection)
Cash withdrawal and deposit
Online transactions/Remittances
Pay order/Demand draft
Outward Cheque return
Clearing (in word & Out word)
Collection (in word & Out word)
Cash withdrawal and deposit
Online transactions/Remittances
Pay order/Demand draft
Account Opening & Loan Disbursements
Public Dealing