Calendar Management: Efficiently managed the executive's calendar, scheduling appointments, meetings, and conferences, while coordinating with both internal and external stakeholders.
Correspondence Management: Handled all incoming and outgoing correspondence, including drafting accurate and timely letters, emails, and memos.
Meeting Preparation: Prepared agendas, briefing materials, and presentations for meetings, recorded minutes, and followed up on action items to ensure smooth execution.
Visitor Management: Greeted visitors, coordinated appointments, and directed them to the appropriate individuals or departments.
File Management: Maintained organized and accurate filing systems for confidential documents, ensuring secure and efficient retrieval.
Telephone Management: Managed phone calls, directed inquiries, and took detailed messages as required.
Administrative Support: Oversaw office supplies, managed expense reports, and provided additional administrative support to enhance operational efficiency. 

Oversee the overall operations and performance of the branch.
Manage and motivate branch staff to ensure a high level of productivity and customer service.
Maintain strong relationships with existing customers and attract new ones.
Handle customer inquiries, complaints, and issues effectively.
Implement marketing initiatives to promote branch products and services.
Conduct regular meetings and training sessions with staff for skill development.
Collaborate with other branches and departments to enhance overall organization performance.
Prepare and submit reports on branch activities and progress to senior management. 

1. Recruitment & Talent Acquisition

Define job specifications and create detailed job descriptions.
Allocate recruitment budgets while ensuring compliance with company policies and labor laws.
Develop compelling job advertisements and post them on various hiring platforms.
Screen and shortlist candidates, conduct interviews, and coordinate hiring processes.
Verify candidate backgrounds, negotiate offers, and finalize hiring decisions.

2. Employee Management & Engagement

Oversee employee onboarding, orientation, and integration into company culture.
Manage payroll, attendance tracking, and leave management systems.
Handle employee exits, including resignations, layoffs, and final settlements.
Process payroll, administer compensation, and oversee employee benefits.
Generate salary slips and conduct salary benchmarking surveys.
Assist in performance evaluations, probation assessments, and career development planning.
Support training and development programs to enhance employee skills and productivity.

3. Administration & Compliance

Prepare HR-related communications, reports, and employment certificates.
Manage the EOBI portal and ensure compliance with regulatory requirements (Pakistan-specific).
Oversee company-wide administration and operational HR functions.