I reported to a manager and supported the finance and accounting teams, managed records and receipts, reconciled daily, monthly, and yearly transactions, prepared sheets, processed invoices, provided customer service to clients, resolved financial disputes raised by the customer service and sales teams, and served as a key point of contact for other departments on financial and accounting matters. I also supported the Finance Manager and executives when required.

As an NOC executive, I primarily interfaced with users, customers, vendors, engineers, and the technical team. I oversaw system and technology upgrades to ensure relevance and provided upper management with organizational networking updates. I also supervised junior employees to ensure proper implementation of system requirements and adherence to procedures. Additionally, I coordinated the NOC operations duty shift table, efficiently allocating NOC technicians to different shifts for optimal performance.

I used to manage various commercial projects in Karachi independently. My responsibilities included project documentation, coordination, and administration tasks such as site visits, document creation, invoicing, tender submissions, mail management, and record keeping.