خلاصہ

My career goal is to achieve professional excellence in long term, for assuming a leadership role and benefiting the society. In order to achieve this goal, my immediate objective is to understand, apply and upgrade the knowledge and skills obtained, for gaining professional experience and benefiting the employer through ethical conduct, commitment and motivation to learn. I'm always ready to seek challenging assignment and responsibility, with an opportunity for growth and career advancement as

پراجیکٹس

Virtual Assistant

تجربہ

کمپنی کا لوگو
Operations Manager
Support Solutions Hub
اکتوبر ۲۰۲۲ - موجودہ | Lahore, Pakistan

کمپنی کا لوگو
Training Manager
Support Solutions Hub
ستمبر ۲۰۲۱ - ستمبر ۲۰۲۲ | Lahore, Pakistan

Training of New Hires and the existing employees
Raising TNAs and training the team on those TNAs
Pre and Post training anaylsis

کمپنی کا لوگو
Assistant Operations Manager
Support Solutions Hub
جنوری ۲۰۱۹ - اگست ۲۰۲۱ | Lahore, Pakistan

کمپنی کا لوگو
Freelancer
French Polisher
جون ۲۰۱٦ - دسمبر ۲۰۱۸ | Lahore, Pakistan

کمپنی کا لوگو
Technical Support
Mindbridge Pvt. Ltd.
جنوری ۲۰۱۵ - اپریل ۲۰۱٦ | Lahore, Pakistan

Handling the technical inquiries over the phone that may arise for the retailers all over in Australia and New Zealand, those using Epay services (Opal)
Providing them customer service to the highest standards
Leading my team to achieve monthly goals

کمپنی کا لوگو
Account Manager
Cedar Financial
اگست ۲۰۱۴ - ستمبر ۲۰۱۵ | Lahore, Pakistan

Training the new hires on SOPs and procedures as well as on the laws governing the collections Practices for US
Reviewing disputes from consumers and business, and developing strategies to resolve disputes
Matching company philosophy, mission and values with collectors on a regular basis
Ad hoc strategies to meet daily, weekly, and monthly collection goals
Work effectively to maintain client-consumer relationships
Portfolio Management of assigned clients

کمپنی کا لوگو
Assistant Manager
Travelodge Hotels Ltd.
اکتوبر ۲۰۱۱ - اپریل ۲۰۱۴ | Essex, United Kingdom

Front office and housekeeping supervision
Night audits and reconciliation of cash and credit card payments
Making sure the hotel is presentable to highest standards and customers are served in a timely fashion
Assisting manager tackling any issues that may arise
Handling customer complaints and providing them with the best solution
Expert user of Opera Reservation Systems

کمپنی کا لوگو
Hospitality Staff Memeber
Rugby Footabll Union
ستمبر ۲۰۱۲ - مئی ۲۰۱۳ , United Kingdom

Match day hospitality staff member
Customer Sevice

کمپنی کا لوگو
Hospitality Staff Memeber
London 2012
جولائی ۲۰۱۲ - اگست ۲۰۱۲ , United Kingdom

Hospitality staff member at London 2012 Olympics Games

کمپنی کا لوگو
Sales Advisor
JD Sports PLC
اپریل ۲۰۱۱ - ستمبر ۲۰۱۱ , United Kingdom

Customer Service

کمپنی کا لوگو
Assistant Logistics Manger
Dynasel Pvt. Ltd.
ستمبر ۲۰۰۹ - فروری ۲۰۱۱ | Lahore, Pakistan

Communicate between regional offices and display centres.
Responsible of delivering required stock within specific time frame.
Keep record of stock movement between different display centres

کمپنی کا لوگو
Assistant Internal Auditor
Dynasel Pvt. Ltd.
ستمبر ۲۰۰۸ - اگست ۲۰۰۹ | Lahore, Pakistan

Responsible of stock taking from all display centres and regional offices.
Coordinating with managers about stock requirements

تعلیم

London School of Commerce
بیچلرز, , BA Hons. Business Studies‎
Business Administration
فی صد 70%
2013
SKANS School of Accountancy
ڈپلوما, Certified Accounting Technician (t1,T2,T3,T4)‎
Accounting & Finance
مکمل
2010
Crescent Model School
انٹرمیڈیٹ / اے لیول, , FSc (Pre Engineering)‎
Accounts and Maths
فی صد 63%
2008
Crescent Model School
میٹرک / او لیول, , Matriculation in Science‎
Science
فی صد 82%
2006

پیشہ ورانہ مہارتیں

ماہر Financial Modeling and
ماہر Handling Assignments
ماہر Invoice Discounting
ماہر Japanese & Korean Language Proficiency
ماہر LTN
ماہر Microsoft Outlook
ماہر PeopleSoft Financial
ماہر Social Welfare Management

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

Muhammad آپکے جاننے والے

Jahanzaib Hassan
WeWash Pvt. Ltd, Lahore
Saqib Ali
Devbeans