Responsible for ensuring the efficient management and control of the Warehouse, Logistics and Distribution Operations whilst achieving agreed budgetary and service levels. Responsible for organizing the safe and efficient receipt, storage and dispatch of commercial and promotional products to feed business marketing teams, distributors and institution’s. Managing Pharmaceutical Inventory of Finished Goods (Ambient, Controlled and Cold Chain Products) for value of PKR 400 - 500 Million p/month.
 
Job Summary:
 
·         Keeping track of effective order execution, ensuring efficient inbound & outbound operations, distribution and shipping process, managing safe, timely and cost effective deliveries to customers directly and through trucks to their premises by using various mode of transportation via FTL / LFTL modules.
·         Meeting OTIF KPIs’ by ensuring on time 100% flow of goods in alignment with the commercial strategy by avoiding any delay in the transportation process and distribution.
·         Managing Institutional dispatches/supplies against verified orders, stocks availability, stamping / overprinting activities, documentations in coordination with the institutional and distribution team for the consolidation and development of the business.
·         Arranging direct supplies in case of MSD / tender business in the presence of ICI representative.
·         Managing the relations with freight forwarders and exports team to handle export shipments timely by compilation of export documentations and preparation of stocks in alignment with standard export packaging practices and requirements.
·         Maintaining complete record of all dispatches (delivery Challan, logistic tracking’s & temperature records) as per policy for ready reference against audit trails.
·         Ensuring that the warehouse is maintained in accordance with pharma regulatory requirements as per the guidelines of PIC/S and WHO standards. Conducting daily GEMBA Walk and ensuring the warehouse in always auditable position.
·         Conducting and managing regulatory audits, supplier’s audits, ISO, HSE and internal stock count & compliance audits.
·         Managing and monitoring warehousing and freight budget, continuously identifying operational and financial improvement opportunities and actively pursuing financial efficiencies and savings. 
·         Reporting freight and warehouse expenses accruals to finance on month closing for provisioning.
·         Working with the warehouse manager and other functional managers to prepare strategic and tactical plans including warehousing capacity assessment, equipment forecasts, CAPEX & OPEX budgeting and personnel resources.
·         Ensuring that rejected (damaged & expired) materials are appropriately stored in their designated area and are disposed-off in line with the laid down procedures for their disposal.
·         Handling of In-house Near Expiry and market returns for write-off & incineration through approved contractor in line with the defined procedures after due approvals from BOD’s.
·         Reporting claims & detailed survey report of materials damaged in transit for any claim with insurance and logistic service providers.
·         Handling customer complaints regarding short supplies & damages and responsible for timely rectification in the best satisfaction of the customer.                                                                                                                                  
·         Ensuring accuracy of the inventory by conducting regular cycle counting of stocks during mid of the month in accordance with the recommendations by the system (SAP) and performing complete stock count of all products after month closing.
·         Preparation and monitoring of departmental KPIs, present to senior management, and execute corrective actions where necessary.
·         Preparing inventory and freight analysis report, logistics tracking’s and warehouse storage capacity calculations for space optimizations.
·         Implementation of Track & Trace reporting mechanism to optimize fleet overall cycle time.
·         Verifying & processing vendor’s invoices for payment as per agreed credit terms.
·         Managing performance, engagement and developing team capabilities to deliver departmental objectives.
·         Conducting trainings & Safety talks for warehouse team on HSE, GMP, SOPs, best housekeeping and ensuring implementation of QMS/EHS policies by conducting impact assessments, opening CAPA and action plans, and updating relevant SOPs where applicable.

·         Reception of all consignments, verification of received materials with purchase orders and delivery note (Two-way matches).  Sorting of all discrepancies at same time and inform to SCM about any partial delivery or discrepancy in consignment.
·         Intimating all concerned supervisors regarding material arrival in base (Material Receiving Notification).
·         Preparation of Goods Received Note & Inspection report, getting approved from all concerned departmental heads.
·         Recording and placement of material (physical arrangement and custody) as per set standards.
·         Daily store issuance, postings in software, keeping inventory sheets up to date and maintain hard copies of all records by strictly following the procedures defined in SOP.
·         Calculation of landed cost, consumption cost, material received and in hand reports at month end.
·         Maintaining separate inventory of PPEs (Coverall, Safety Shoes, Safety Helmets, Safety Google’s, H2S Detectors, Safety Gloves and Masks) and its storage as per safety standards.
·         Collection of all shipping, customs and freight documents from Clearing Agents for accurate costing (landed cost) of materials.
·         Verification of Clearing Agents invoices with the original receipts of payment made for Custom Clearance by Clearing Agent e.g.  Custom Duty, Income Tax, CA Charges, Godown Rent, DO Charges, D-Blocking, Local Transportation etc.)
·         Physical verification (Stock Taking) of inventory on monthly basis and on requirement.
·         Compiling inventory reports for management review.
·         Conducting audit of stores and yard inventories through external auditors at year-end. Reconciliation of store and yard inventory reports with accounts in all aspects including valuation before presenting to auditors.
·         Maintaining inventory levels of local items, consolidation of the orders before processing, coordinating with vendors regarding timely delivery of material and verifying its quality and quantity.
·         Controlling PIP Tag (Radio Active Material), its storage, receiving, issuance, carrying out PNRA audit & correspondence with PNRA regarding closing inventory, license renewal of badges, detectors etc.
·         Managing ISO documentation of Operations & Stores departments and carrying out ISO internal and external audit of both departments. Managing archive room containing historical record of all departments.
·         Responsible for the general state of cleanliness of the store.

·         Maintaining ledgers of expandable, non-expandable and capital items both manually and on systems. 
·         Issuance of items on daily basis through proper issuance procedure as defined in policies.
·         Proper placing/arrangement of items with identification for easy retrieval.
·         Preparing, posting and maintenance of IV/RV (Issuance Voucher/Receipt Voucher).
·         Inventory control of expandable and non-expandable items.
·         Condemnation of un-serviceable/un-usable items in existence of condemnation board.
·         Raising minute sheet for monthly consumable items demand and petty expenditures.
·         Purchasing of approved monthly demands of consumables and general items.
·         Carrying out proper internal audit on yearly basis.
·         Preparation of monthly concurrence, received vouchers, contingent bills and their postings.
·         Maintaining petty cash for daily operational expenditures.
·         Handling all administrative matters in absence of Administration Supervisor.

·         Initiation of commercial invoices of all distributors after verification of credit balance in their ledgers.
·         Managing inbound and outbound logistics, safe execution of supplies to distributors in cost effective approach.
·         Planning the factory & distributors inventory levels and replenishing distributors inventories as per agreed sales plans.
·         Compiling ex-factory commercial and institutional sale report on monthly basis.
·         Inventory controlling of commercial stocks, physician samples and general consumables.
·         Managing all distributors concerns regarding near expiry stocks, market returns, bonus claims, credit note issuance, logistic complaints and inventory management etc.
·         Monitoring the safe and sound dispatch of stocks to distributions by monitoring logistic lead time and acknowledgement of stocks from customers.
·         Performing reconciliation of distributors ledgers on fortnightly basis and rectifying the errors/gaps if any.
·         Developing strong relations with distributors and managing the receivables of the company according to the terms & conditions.
·         Training and grooming of subordinate staff on GMP, HSE, SOP’s and TNA.
·         Strict implementation of SOPs following ISO standards, up-gradation of SOPs and Inventory control software’s where needed.
·         Ensure compliance to quality policy and maintaining a safe & efficient distribution fleet.
·         Responsible to carry out proper internal and external audits e.g ISO, HSE, Regulatory and compliance.

·         File management & record keeping of daily internal and external correspondence.
·         Typing of all correspondence and preparation of minute sheets.
·         Preparation of slides on MS Power Point for GM’s presentations to MD POF Wah.
·         Handling petty cash for managing daily operational and administrative expenses.
·         Preparation and issuance of salary and over time of staff & workers.
·         Receipt and diary of all incoming and outgoing mails.