Expertise in Business Development, Customer Service, Merchandising, POS Management, Customer Retention, Call Center, Digital Services, Account Management,Social Media Marketing.
Responsible for managing the branding of over 300 branches of Money Gram International across different cities in Pakistan, streamline processes.• To create presentations of all the branches, and send weekly reports of KPIs to the management.• Conducted mystery shopping to evaluate branches and their SOPs and processes.• Traveling to different cities when required for merchandising/mystery shopping & other business requirements.• Managing Customer Support/Compliance.• Solving customer problems regarding transactions.• Coordinating with banking partners to solve customer issues.• Delivering merchandise to partners.• Managing & executing different campaigns of merchandising.• Successfully Managed & executed Annual performance awards in Karachi & Lahore
Responsible of selling products through Facebook, exhibition
Making marketing strategies to promote business
Building strong rapport with clients through social media and in person
• Identify new business opportunities
• Buying and selling of local properties
• Daily market visit, research about the new properties
• Training the new employees on sale and customer services
• Meeting potential clients for new ventures
• Responsible for selling POS(Point of sale) Software
• Selling digital marketing services
• Contacting clients through cold calling, email, and LinkedIn
• Visit Market to meet new client and letting them know about the product
• Maintaining relationship with new and old client
• Helping in creating content for Facebook and LinkedIn
Worked as AM bussiness development in project sale department ,where i was selling excursive market project by zameen.com. Consulting clients about the major property hikes ,rental yield, expected growth of thier investment.
Client handling
Realtionship Build up
Listed Project
Spring Apartment Homes Lahore
Sheranwala Heights Lahore
Gold Crest DHA Lahore
Sqaure One Mall Lahore
Icon Valley Lahore
Broadway Heights Lahore
Country Club Islamabad
Highland Resort Monal Islamabad
Canadain city Gwadar
Worked as Corporate sale specialist in growing there business and selling there POS(point of sale) to many different restaurant,
1- Burger Corner
2- Khali Palyo
3- Coneheads
4-Subway
5- Midnight Munchies
6- Nisa Sultan
7- Dha Chinese Express
As a customer service have handle customer complaints ,Guding about the latest Product and services ,
Have work in different Que set
PPG (Postpaid)
170 (retailer)
4g n others
Then have worked in Sale n revenue department as Back up team lead in which have handle 40 agents under me
Maintaining sale records
Getting the target done
Daily weekly reports
Giving New leads to Agents
Training New agents