خلاصہ

Good communication, management and problem solving skills.
Able to work with minimal supervision and as a cooperative team member.
Detail-oriented, self-motivated work style, ability to master new skills quickly.
Dedicated, hardworking and self-motivated team player/builder.

پراجیکٹس

Branchless Banking Account Opening Project

تجربہ

کمپنی کا لوگو
Customer Services Officer
BankIslami Pakistan Limited
اپریل ۲۰۱۹ - موجودہ | Islamabad, Pakistan

Cash related operations,
Pay order
Clearing inward, outward
Account Opening
Cash balancing

کمپنی کا لوگو
BRANCH SERVICES OFFICER
Meezan Bank Limited
دسمبر ۲۰۱۸ - اپریل ۲۰۱۹ | Islamabad, Pakistan

Cash Reconciliation •
Cash Sorting and Managing •
Utility Bills Collection •
Home Remittance •
International Remittances (Express Money, Placid, Money Gram etc.) •
Opened new customer accounts, including checking, savings and lines of credit. •
Balanced daily cash deposits and bank vault inventory with a zero-error rate. •
Prepared daily branch IR and Petty Cash invoices. •
Processed cash withdrawals, deposits. •
Processed cheques and pay orders through In Ward/Out Ward Clearing •
Entered member transaction data into the online banking software. •
Trained employees on cash drawer operation. •
Researched and resolved customer issues on personal savings, checking and lines of credit accounts. •
Maintained confidentiality of bank records and client information. •
Directed specific questions to appropriate branch personnel. • Delivered prompt, accurate and excellent customer service. •
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

کمپنی کا لوگو
ASSOCIATE MANAGER (CASH OFFICER)
Telenor Microfinance Bank Ltd.
مئی ۲۰۱۵ - دسمبر ۲۰۱۸ | Rawalpindi, Pakistan

• Daily Cash Reports
• Petty Cash Managing
• Cash Reconciliation
• Cash Sorting and Managing
• Utility Bills Collection
• Home Remittance (Easy Paisa)
• International Remittances (Express Money, Placid, Money Gram etc.)
• Opened new customer accounts, including checking, savings and lines of credit.
• Balanced daily cash deposits and bank vault inventory with a zero-error rate.
• Prepared daily branch IR and Petty Cash invoices.
• Processed cash withdrawals, deposits.
• Processed cheques and pay orders through In Ward/Out Ward Clearing
• Entered member transaction data into the online banking software.
• Trained employees on cash drawer operation.
• Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
• Maintained confidentiality of bank records and client information.
• Directed specific questions to appropriate branch personnel.
• Delivered prompt, accurate and excellent customer service.
• Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

کمپنی کا لوگو
CUSTOMER SERVICES OFFICER
Telenor Micro finance Bank Ltd
دسمبر ۲۰۱۵ - جون ۲۰۱٦ | Rawalpindi, Pakistan

• Customer Dealing (All Type)
• Account Opening (Current, Saving and Term Deposit,)
• Mobile Account Opening and Upgrading
• Resolving the problems of Easy paisa’s customers through BET Sending, Receiving,
• Unblock Transaction, Change Sender’s Receiver’s MSISDN, and Reset Pass Code
• Reverse Transaction
• Monitoring Dormant and Inoperative Accounts
• KYC Updating (All Type of Accounts)
• Monitoring of AML (Anti Money Laundering)
• ATM Cards & Cheque Books Handling
• EOBI Pension Customers Dealing
• EOBI Account Opening
• Record Keeping

کمپنی کا لوگو
DATA ENTRY OFFICER
Telenor Micro Finance Bank Ltd.
مئی ۲۰۱۵ - دسمبر ۲۰۱۵ | Rawalpindi, Pakistan

Checking ECIB
• NADRA Verisys
• Loan Processing (Different Products)
• Daily Base MIS
• Record Keeping (Loan Files)
• Maintain Record (Loan Files)

تعلیم

University of Sargodha
بیچلرز, بیچلرز ان کامرس, Bachelors in Commerce‎
Accounting & Finance, Mathematical Statistics, tax & law
فی صد 65%
2015
University of Sargodha
بیچلرز, بیچلرز ان کامرس, B.Com‎
Basic, Visual Basic quick, Foxpro, C, C++
فی صد 65%
2015
BISE
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, I.Com‎
Accounting & Finance, Economics & Mathematics, INTRODUCTION TO BUSINESS
فی صد 52%
2012
COMPUTER TRAINING CENTER
ڈپلوما, COMPUTER ORIENTATION TRAINING PROGRAMMES‎
M.S OFFICE, OPERATING SYSTEM, TYPING TUTOR
مکمل
2011
BISE
, Matric in Science‎
فی صد 50%
2010

پیشہ ورانہ مہارتیں

ماہر COMPUTER ACC
ماہر Computer Operating
ماہر Concept of Operations
ماہر Financial Statement Analysis+
ماہر Handling Assignments
ماہر Japanese & Korean Language Proficiency
ماہر Microsof Outlook
متوسط Social Welfare Management
ماہر Typing Speed
ماہر Windows Installation

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

ATIF آپکے جاننے والے

KHURRAM SAIF
Imtiaz Super market
Muhammad Qamar Ul Hye
Sharp Corporation of Australia