• Correspondence with all clients regarding meeting, product trills etc.
• Manage official documents/data according to their client’s profile.
• Maintaining all administration responsibility.
• Organizing and executing assigned business projects on behalf of clients according to client's requirements.
• Meeting with assigned clients when needed and perform an initial assessment of a problematic situation.

• Provision of effective and efficient customer services.
• Monitoring the standards of presentation of the Mall Compliance with health and safety procedures.
• Complete conversance with Mall procedures and organization.
• Acted as focal point for the mall, co-ordination tasks and events as required.
• Ensure liaising with receptionists, ensuring tasks are allocated equally and fairly to ensure satisfactory completion
of duties within deadlines.
• Responsible for dealing with client queries liaising with tenants. Establishment of excellent interpersonal
relationships with tenants, clients, suppliers, employees and other outside agencies
• Compliance with all existing systems, procedures and work practices.
• Ensure visitors inquiries dealt on priority basis.
• Ensure that mall is always in presentable mode.

• Responsible for the undertakings of major aspects of the HR Department, including hiring, preparing and updating personnel files, the preparation of Payroll and ensuring HR plans and policies are accurately implemented in all offices.
• Identified training and development opportunities (local/ abroad)
• Organized Staff orientations, training sessions, workshops and seminars.
• Arrangements of TMS (Time Management System) accordingly.
• Programs designed for training employees in specific skills.
• Keep check for implementation of SOP’s in organization and coordinate the administrative functions of an organization.
• Medical insurance, bonuses, Monitoring emplacement claims, maintain transfers record.
• Conduct periodic walk-throughs to ensure that the company's posters are intact and up-to-date.

• Recruitment process for new.
• Promotion process of the employees, set goals for new employees and motivate them how to achieve.
• Organized new ideas to employee awareness.
• Arrange training session indoor and outdoor for motivations.
• Ensure plan for future goals and reduce turnover etc.