Communication Skills, Management skills, Leadership Skills.
Internet – Proficient (Drop box, Email, Social marketing, E commerce, online marketing).
Homotoxicology Certificate from Germany.
Certification of English Typing Speed.
Certification of English Language.
Certification of General Knowledge.
2 Month experience in management in IUB.
2 Months Experience of XCulture Global Collaboration.
Participation in DMS Festival.
6 weeks internship in Hamza Oil Mills Multan as a Marketing Officer.
1 year experience in MH Hospital as a Marketing Officer.
06 Month experience in DAF Hospital as a Marketing Officer
Experience of international banking software i.e. Oracles, Symbols 8.2 and 8.5
Working as a General banking Officer in MCB From Nov 2017 to till now
1. preparing staff handbooks; 2. Outward Clearing cheques from customers for collection of funds along with posting temporary credit in the customer’s account and perform reversal of transaction to forward for delivery to NIFT rider for onward processing. 3. Receiving, jotting & tallying the number & amounts of inward clearing checks from NIFT to post the debits in the customer accounts as per the assigned limit and obtain approvals from Customer Service Manager / Branch Operation Manager for transaction above the limit. 4. Prepares weekly and monthly MIS reports for Regional Managers, Principal Office and SBP to report transactions of the branch 5. Coordinates and ensure reconciliation of entries with other branches within specified timelines, in line with the reconciliation department guidelines. 6. Manage general banking functions relating to accounts like issuing cheque book, ATM custodianship, and account maintenance, customer correspondence to achieve high level of customer satisfaction efficiently and accurately. 7. Reporting directly to Regional Operation Manager 8. Handled the complete branch operation and supervise the branch routine. 9. Maintain monthly branch efficiency logs. 10. Maintain and test branch alarms and other security equipments. 11. Welcome customers in person and on phone, assured their satisfaction and ensured that they were delighted with the branch services. 12. Handled branch accounts and its compliance. 13. Process of stop payment cheque requests within the stipulated time frame. 14. Open and close accounts on customer request or zero balance. 15. Prepare official letters to be sent to customer whose cheques have been returned for lack of funds.
Account opening, customer service representative