Seasoned Businesses Development Professional with extensive experience in the real estate sector, specialized in project selling. Proven track record in driving sales growth, fostering client relationships, and developing strategic market plans. Adept at identifying and capitalizing on new business opportunities, leading high-performing sales teams, and delivering exceptional client service. Highly skilled in market analysis, negotiations, and project management, with a strong focus on achieving revenue targets and exceeding client expectations
Experienced Customer Service skills with a proven track record in delivering exceptional support and resolving customer issues efficiently. Proficient in utilizing various CRM software to manage customer interactions and maintain accurate records. Skilled in using Microsoft Office Suite for creating reports, managing data, and conducting administrative tasks. Adept at internet research and surfing to gather relevant information and enhance service delivery. Strong communication, problem-solving, and multitasking abilities with a commitment to providing outstanding customer experiences.
Hands on experience with much CRM software, Experience how different CRM platforms can be tailored to specific business needs through customization and integration with other tools.
Responsibilities -Sales Strategy, Contribute to the development and implementation of sales strategies, action plans, and marketing initiatives to drive sales growth Dealing in projects in Islamabad and Karachi Builder Own many other Builder projects in all over Karachi.Actively prospect, qualify, and generate leads through various channels, including cold calling, networking, referrals, and online research. -Understand customer needs and provide tailored solutions, demonstrating a deep understanding of our products/services and their value proposition. -Build and maintain strong relationships with customers, providing ongoing support and exceptional customer service throughout the sales process. -Negotiate and close sales deals, ensuring a win-win outcome for both the customer and the company. -Meet or exceed monthly and quarterly sales targets, consistently striving for sales growth and business expansion.-Continuously update product knowledge and stay informed about industry trends and competitor activities.-Collaborate with cross-functional teams, such as marketing and customer support, to ensure customer satisfaction and a seamless customer experience.Performance Metrics- Sales revenue growth- Sales team performance and productivity- Customer satisfaction ratings- Market share growth- Sales strategy effectiveness
Working on multiple projects of GFS Builder and Developer, around karachi.Mainly Focused on North Town Residency Ph 01, to 04, Bahria Town Projects, M9 Projects of GFS etc.Deal in all property types, Plots , Apartment, Shops, commercial and residential Main duties to build up strong lucrative relationship with all clientele, dealers and investors and generates new leads from them.Deal with clients on call and face to face, analyze client need briefed the projects accordingly.Work on multiple strategies to close the deal.To give all the client proper property consultancy make their mind convince them to invest in our projects.
Worked on multiple verified and leased projects in Karachi and also Bahria town karachi.Following are the Builders list whose projects worked on.
Kings Builder , Kings Group
Multiple projects in karachi and larkana.
Qaswa Builder and Developers Projects in karachi and Sukkar
River Builders projects in karachi on M9
Al Madni Builder Projects in karachi.
Abul Qasim Builder Projects in Bahria Town Karachi
Overview
Worked on multiple projects sales of RAAS in Bahria Town Karachi, and also worked on all properties types in bahria town karachi, including Plots, Villa's, Bahria Apartments, Shops, Office, Sale/Purchase , residential and commercial both.
DescriptionTo visit different precincts on daily/weekly basis to get updated of developed area, ready, plots and best location of plots for better consultancy.
To visit market on daily basis to meet dealers for good relationship building and inventory exchange for sale/purchase and to get their requirements and full fill it accordingly.
To call or follow up with old clients for our projects and different inventory selling.
To find new clients in family and friends circles and different social platforms.
To work on different social media platform for projects promoting and direct inventory posting.
OverviewWorked on multiple builder projects in karachi and outside karachi specially on main M9 , M10 , Bharia Town etc, and also looking after all type of property sales and purchase within city.Job Description,To connect with new people give them quality investment advices and consultancy tomaintain the sales performance.To analyze client property requirements and full fill it accordingly in thier budget.Planning and preparing presentations for clients briefing.Professionally and effectively employ sales skills to achieve targets.Effectively communicate with clients via phone call , face to face and written communication.Maintain good relationship with client to create maximum references and future consideration.Monitoring weekly sales targets and strong follow ups.Site visiting and surveys.Keeping Strong Knowledge of all our projects and also keeping an eye on other related projects for comparison.Maintaining accurate records of all contacts with clients.Overseeing the development of marketing literature to set the target audience.To train and lead my team in every critical situation to help them grow in the real estate sector.To set monthly sales targets of my team and make sure they achieve it.
It was health care platform ,it connects patients to the doctors and helps doctors to grow thier practices via digital marketing and oladoc website.
Main Duties Responsible for designated accounts for surgical disposable and medical equipments Participation in tendering activity.
Enter Description
Self employed
My Key Roles Responsibilities Managing Client Accounts, fix any and all glitches they may be facing with Zameen Media. I was also responsible to attain feed back and suggest amends accordingly.Generate New Clientele Every company focuses on growth and so does Zameen Media,its Asst. Manager's constantly focus on bringing in new clientele .This enable's the company to expands its horizon and also benefits the Manager himself to grow more and at a faster pace .This is mainly done using The Customer Relationship Management Software (CRM). To maintain and keep all the customer accounts, visits, and query record etc using CRM software.Revenue Generation As an Asst. Manager I am also responsible to generate revenue .This done with New Agencies and Up-selling to current clients.The main purpose of this is to better client relationship and maintain focus on each client individually and constantly.
Look for new outlets and increase the level of product penetration and sales. Work on dedicated area to sales the company the product continuosly monitor and motivate the Dealers. Ensure market coverage as per company guide line. Ensure effective communication of promotions / schemes to trade.Build trade relationship. Ensure Order Form to be filled on the spot.Focus on new product launches.Merchandise Company product range. Maintain / Control showroom hygiene.Market intelligence report & In touch with competitors activity.
As Team Leader Supervise, mentor, and develop a team of customer service representatives.Conduct regular team meetings to communicate updates, share best practices, and provide motivational support.Monitor team performance through key performance indicators (KPIs) and provide feedback to improve productivity and service quality.Schedule and manage team shifts to ensure adequate coverage and adherence to service level agreements (SLAs).etc.As CSRKey Responsibilities- Answer incoming calls and respond to customer emails promptly.- Provide accurate information about products and services.- Resolve customer complaints and issues efficiently and professionally.- Document customer interactions and transactions in the CRM system.- Follow up on customer interactions to ensure satisfaction.- Maintain a positive, empathetic, and professional attitude toward customers at all times.- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.- Meet personal and team qualitative and quantitative targets.