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خلاصہ
Professional Profile
▪ Oriented professional with diversified experience in consumer product collection and strategy development.
▪ Excellent team worker with accredited leadership qualities and decision making abilities.
▪ Quick learner and flexible to adjust with the environment changes.
Professional Experience
▪ HBL Since July 2015
▪ Collection Officer
o Working as a Team Leader in Collection department.
o Monitoring early settlements for delinquent accounts and Consumer Finance NPL.
o Managing NOC and Clearance letters for delinquent Customers.
o Prepare and Implement process flows to reduce the delinquency and efficient performance.
o Work on Delinquent, NPL and Loss 180+ Account's.
o Maintain daily performance and targets.
o To ensure early resolution of customers’ complaints as per process.
o Daily reviews account wise.
o Controlling net flows, forward flows.
o Coordinate with the field staff of collection department for better results.
تجربہ
Data Executive
