Managing end-to-end the Operation and Maintenance sites Transmission, Power, Backup and Utility facility.
New Business Opportunity analysis, and market study.
strategically lead and execute projects aligning with corporate objectives and driving operational excellence
Skilled at handling customer queries related to issues like coverage, network problem and connectivity within SLA.
Budgeting and cost reduction planning for O&M activities
Execute the project schedule coordinate with contractors respond to technical queries.
Provide necessary trainings to my teams and make them ready for any emergency situation for handling customer complaints or to overcome abnormal situations efficiently.
Perform employee appraisals in a constructive and motivating manner
Lead the program’s planning & scope while estimating the cost, time and resource requirements and defining the project roles & responsibilities to support the scope.
Implementing the Mobiserve Governance Model & best practices and Operational excellence targets in the Managed Services organizations.
Perform the organizational audits & assessment programs and benchmarking efforts for Network Operations.
Establishing the operational synergies and identifying cost optimization potential and bringing improvement in operational financials
Routine duties of exchange data implementation and the maintenance routines on BTS & MSC’s of all the regions to be carried out as per SOP and as per standard.
Kept track of customer care tickets are resolved within agreed time lines with the Customer Care

Supervise multiple smaller sub-projects, including Information Technology, telecommunication network, infrastructure, data center, core, and hub location. Retain a project database of all relevant project and network records, schedules, progress data, budget, and cost data.
Strategically position to develop and recommend project solutions proposal and RFQ/RFP, oversee all assigned resources, and allocate tasks for project control functions. Lead the creation of a detailed project implementation plan and timely follow up of project scheduling and reporting activities. Establish process to manage vendors’ and sub-contractors’ contracts and change orders while following predetermined requirements. Monitor project progress and work performed with reference to agreed work plans, schedules and vendor contracts. Develop comprehensive cost control process to analyze and manage budget, invoices, and project expenditures against approved project budgets.
Key Accomplishments
·         Designed, retained, and delivered financial forecasts and monthly status reports to complete projects while following scope for business office, operations, and CIO/OSU.
·         Streamlined and directed everyday activities as well as conducted regular meetings with all involved parties and stakeholder to identify, mitigate, and determine practical project control and potential issues.
·         Minimized risks through sound safety practices and usage of protective equipment by devising health & safety practices within customer operational environment.
·         Ensured quality by using defined testing protocols on project deliverables and implementing security and QHSE rules.
·         Executed project control tasks in accordance with vendor’s contract, scope of work, and established project plans.

Led full life cycle project from concept to reality in relation to business evolving requirements within projected budget, timeframe, and set quality standards.
Successfully formulated detailed report of projects throughout the entire project development life cycle. Oversaw and directed quality assurance tasks by using defined testing protocols on project deliverables. Created exception plans for effective implementation of all project management operations.
·         Tracked various projects by utilizing various office tools and application, including MS Project, Excel, PowerPoint, Visio, AutoCAD, and Photoshop.
·         Efficiently implemented security and QHSE regulations to deliver excellent quality, safety, occupational health and environmental protection service.
·         Ensured network deployment, implementation, and O&M services of voice & data by using multi-vendor products with technology based on media Optical Fiber FTTx, Copper Wire, XDSL Broad Band, VSAT, and Microwave Radio.

·         Led Metro communication systems deployment and configuration of network topologies on Optical Fiber FTTx, SDH, Digital Cross Connect, MW Radio transmission equipment, and network design.
·         Trained and spearheaded a motivated South Regional Project team of Engineers, Technician, rigger, and helpers to perform tasks in a timely manner.
·         Held the credit for creating technical proposals, analyzing site, and resolving optical fiber/radio transport network.