Highly dedicated and versatile Human Resource Professional leveraging over eight years excellence in all aspects of human resource and administrative purposes or processes with a proven track record to execute comprehensive HR strategies across the entire organization.
Highly skilled in investigating and resolving employee relations, policy and procedure development, training and counseling with managers and supervisors setting performance values and improvement goals of subordinates, discipline and termination decisions, recruiting, retention, and compensation.
Gained invaluable experience while working diverse range of industries including call center, digital marketing, software or IT houses, logistics and FMCG distribution, last but not the least E-commerce warehousing and fulfillment services.
Champion of transformational initiatives in all core HR functions built and re-staffed organizations, standardized performance management practices, overhauled recruiting standards, and benefits programs.
Demonstrated excellence in staff leadership, strategic thinking, and knowledge of HR policies. Identifies requirements and steps necessary to accomplish organizational operating improvement and profitability.
Serve as knowledge expert on human resources matters; research employee compensation to ensure competitive salaries and accurate classification which contribute to highest associate engagement and satisfaction rating. Facilitate in recruitment process by posting job advertisements, screening resumes, scheduling job interviews, approvals, background check, offer letters and issuing joining documents. Expertly present advice to the senior management team and staff on HR policies and best people management practices, including appraisal and performance management, job evaluation, staff development, discipline and absence in accordance with organization policies.
• Develop and positively recommend operating policy and procedural improvements, Establish and update human resource manual, employee files and records, assure completeness of files.
• Optimize company website recruiting page to assist in recruitment section, update positions to appropriate Internet sources, research new methodologies for using the internet for recruitment.
• Develop networks to find qualified passive candidates, utilize the internet for recruitment as well as identify and source candidates by using social and professional networking sites.
• Successfully attract and maintain high-performance individuals by driving recruitment, hiring, new-hire orientation, compensation, performance management and benefits.
Exercised hands-on approach for performance management, recruitment & selection, full & final settlement, and exit interviews, general office management and travelling & accommodation. Processed HR functions including payroll of labor staff, attendance management system and leave encashment. Developed job descriptions, job analysis, job specification, and appointment letters, and checked application forms to select candidates. Processed all HR related documentation and correspondence, appointment, confirmation, promotion, transfer, experience, resignation acceptance letters and contract letters of administration staff.
• Delivered sterling support in HR activities majorly including staff counseling, visiting employees and managers to any HR related matters, or collection of data or providing briefing before any policy implementation, etc.
• Ensured compliance with HR policies in line with the company standard & rules, led Job requisition process, monitored and short listed resumes, and arranged Interviews of potential candidates.
• Facilitated departmental head in the formulation of polices procedure and plans regarding HR and general regulations, performed employs turn over analysis.