Dedicated Human Resources professional with more than 17 years of proven track record managing a full spectrum of Human Resources Life Cycle (HRLC) with good command on Human Resources Forecasting/Planning, Succession Planning, Organization Development, System Policy Development, Capacity Building, Recruitment Selection, Compensation Management, Staff Benefits Payroll Administration, Occupational Health Safety, Taxation, HRMS/ HRIS, Employee Relations, Audit, Disciplinary Procedures, Performance Management, Contract Management, Employee Separation, Legal Issues Compliance etc.
1) Providing leadership to HR team.
2) Advising management on HR related matters in local context.
3) Change management.
4) Providing guidance to field HR teams on HR matters.
5) HR staffing reports and analysis
6) Staff accreditation in coordination with Ministry of Foreign Affairs.
7) Responding to queries related to staff compensation, leave allowances, policy guidance on arrival and departure procedure.
8) Position management/mission staffing.
9) HR database development management and reporting
1) Focal person for managing mission awards and employee recognition program. Handling all award submissions, moving them through awards committee, acquiring required approvals and managing bi-annual award ceremonies.
2) Position management, including but not limited to position creation, reprogramming, abolishing, maintaining historic records, reporting, and analysis
3) Responsible for budgeting and position forecasting analysis.
4) Coordination with other departments and ministries for staff accreditation.
5) Staff induction and arrival procedures; orientation; documentation etc.
6) Focal person for managing HR SharePoint site and contents.
7) Responsible to manage the Equal Employment Opportunities portfolio design to ensure equal participation of staff in organizational functions. content and employee resources, tracking the incomingoutgoing members, assisting EEO panel (CounselorsLE Liaisons) as and when needed.
8)Organizing trainingrefresher sessions for EEO Counselors and LE Liaisons.
1) Coordinating with Regional HR team of MEER (Middle East and Eastern Europe) for position classification and grading. Providing necessary data, i.e.job responsibilities, hierarchy level, scope of position, decision making level and impact, reporting structure, budget management level etc.
2) Health and Life Insurances: I was responsible to manage staff health and life insurance plans at national office level.
3) Provident Fund management: Being the Chairperson of the Board of Trustees I was responsible to coordinate all matters pertaining to provident fund with all stake holders (i.e. staff, management, firm managing the fund, other members of board, finance department and the auditors)
4) Recruitment & selection: Managed the full recruitment cycle starting from the PRF (Personnel Request Form) after it is initiated from the respective office, evaluating it against approved positions, moving it through management and finance, advertisement, shortlisting, arranging interviews, selection, onboarding, induction and orientation.
5) Handling and monitoring staff contracts, processing the extensions or separations as required. Managing employment history and issuing work experience letters as requested.
6) I was responsible for all capacity building initiatives at World Vision, including but not limited to opening training opportunities for staff, collecting PRFs (Purchase Request Forms) and getting it approved, collecting bids from training firms (for outsourced trainings), evaluating the proposals with bid committee, engaging the trainers and handling the logistics for training event and managing the relevant documentation.
7) Employee Old Age Benefit and staff retirement: Managing the EOBI function was on my portfolio which included staff enrollment, the processing the monthly contributions to the institute (EOBI), coordination for processing staff pension after they retire from the service and assisting staff in completing the required documentation for that. Handling any issues pertaining to EOBI function.
8) Processing terminal benefits, final settlements (i.e. severance pay, provident fund, leave encashment etc.) and organizing farewell ceremonies for outgoing staff.
9) Conducting & leading the salary surveys.
10) HR Policies & Procedures - Working together with HR Manager in formulation and implementation.
11) Preparing departmental budget together with HR manager and coordinating with the relevant stakeholders.
12) I was the focal person for audit from HR department.
13) I was responsible to handle the performance management system which included staff orientation on the system and its documentation, collecting appraisal reports from all offices, recording them and sharing the analysis with management and implementing the performance based salary raise (if applicable).
14) GTRN (Global Technical Resource Network) was a global initiative by World Vision to engage subject matter experts in various areas of intervention. From Pakistan I was the focal person to identify the potential applicants, vetting the incoming requests, processing for further approval from Global Center and coordinating when it’s the time to engage.
15) Technical supervision of three HR staff in field office 16) Managing contractual employees, including but not limited to interns, contractors, trainers etc. as per procurement guidelines.
In Addition to preceding role, I was assigned the role of Acting HR Manager from May 2014 thru Mar 2015.
1) Serving as strategic partner to management by integrating P&C strategies into organization’s overall mission and operational strategy.
2) Developing organizational development strategies with key staff.
3) Collaborate with senior leadership team in the leadership and management of overall program of WV Pakistan.
4) Providing overall supervision of the day to day operations of the national P&C department.
5) To negotiate, process, review and approve employment contracts.
6) Ensuring proper orientation program is in place.
7) Provide orientation to senior national and international staff members.
8) To develop, review, and communicate competitive compensation and benefit plans.
9) Conducting Salary & Benefit survey every year.
10) Ensuring organization chart is updated on a regular basis.
11) Working with Finance to pool and manage Capacity Building budget.
12) Continuously monitoring Capacity Building Budget and Plan for implementation and advising on any issues arise from its implementation.
13) Managing department budget and ensure expenditures and within budget and in compliance with established financial standards.
14) To ensure that staff care plan is in place and being implemented with the support of SC focal person.
15) To oversee staff support program, employee relations, and grievance management.
16) Providing guidelines to SMT on HEA standards; work with ND in disaster situations to ensure HEA standards are available and are followed in national office decision making.
17) As a senior member of Crises Management Team, advising CMT on various security incidents and their implication to WV Pakistan programs.
18) Providing cultural insight to decision making in CMT Process and day to day security assessments.
19) Providing leadership, coaching and mentoring to P&C staff members.
1) Recruitment & selection: I was responsible to handle all recruitment requests related to Islamabad office. In addition to regular staff hiring I was responsible to hire third party consultants as well for various studies conducted by World Vision. I was responsible to assist the respective section in TORs development, coordinating with hiring agencies, preparing contracts and processing the payments. 2) As a part of recruitment and selection I was responsible for conducting staff orientation on World Vision policies both in groups and in person. 3) Managing positions record and keeping the organizational chart updated and sharing the management and general public. 4) Managing staff personnel files and keeping all documents intact and updated. 5) Managing staff leaves system and sharing reports with all supervisors on monthly basis. 6) Processing pre-employment medical checkups for Islamabad staff. 7) Human Resource Information System (HRIS), acted as super user of the system with overall responsibility and shared reports with national as well as regional management on quarterly basis and on need basis. 8) Assisting HR manager in grievance and reconciliation matters and its documentation. 9) Provident fund management: Staff enrollment, managing monthly contributions, taxation, processing staff loanswithdrawals and final settlements. 10) Payroll management and ensuring an error free function at national office level. 11) Processing staff final settlements and completing the exit procedures. 12) Managing contractual employees, including but not limited to interns, contractors, trainers etc. as per procurement guidelines.
1) While working in a field office I was supporting the Area Development Manager and Project Coordinators in the recruitment of field staff following the recruitment standards detailed in HR Policy and Procedures Manual. 2) Liaising with Sr. HR Officer in head office regarding all new positions immediately after a personnel requisition has been raised in the field. 3) Providing HR orientation to new staff members and prepare orientation schedule for other departments. 4) Preparing and maintaining track of contractsamendment letters for zone staff. 5) Keeping record of contract end dates and coordinating with relevant stakeholders. 6) Keeping hardcopy of personnel files in orderly manner and ensuring all originals documents are sent to country office regularly. 7) Maintaining leave records and tracking overtimes on monthly basis. 8) Assisting in the distribution of all new, translated and approved HR policies to all employees so as to ensure their familiarization with, and adherence to, such policies. 9) Managing staff health claims. 10) Conducting exit interview for separating staff members and following separation procedures as per policy. 11) I was responsible for IT matters in the field office. The main functions included IT troubleshooting, maintaining inventory, installing and configuring the standard software with mandatory checks, 247 running internet connection and local network.
1) Supervising three positions; one Database Assistant and two Data Entry Operators. 2) Updating databases and other statistical tools on the data received from the field 3) Validating computerized data 4) Developing queries, reports, analytical sheet and graphs as when needed 5) Maintaining computer network, computer hardware and software 6) Composing different reports, PowerPoint presentations 7) Preparing other project related material 8) Communicating with the Deputy Technical Adviser (M&E) regularly about the database updation and reporting.